BER T1
BER T1

At a glance

Answers to frequently asked questions

Well informed

Plan your trip in good time before the flight

We have compiled the answers to the most frequently asked questions for you.

Travelling to the Airport

At BER, you can depart from or arrive at Terminals 1 (T1) or 2 (T2). Please check which terminal you will be flying from ahead of your flight.

Departures and arrivals

The airport company recommends that all passengers arrive at the respective terminal 2.5 hours prior to departure and proceed to the security check immediately after check-in.

By car you may comfortably drive to and from the BER terminals via the A113 motorway and the B96a main road. The access to Terminal 1 and Terminal 2 is identical. The direct route is via the motorway A113, exit “Flughafen Berlin Brandenburg”.

Arrival by car

The address for arriving by car is:

Flughafen Berlin Brandenburg

Willy-Brandt-Platz

12529 Schönefeld

Please also heed the on-site orientation system.

Arrival by car

At the Berlin Brandenburg Airport, more than 10,000 parking spaces in five multi-storey car parks and on three ground level car parks are available to passengers, their escorts and greeters. 

Information on parking at BER

Book a parking space

Car-sharing service operators provide their customers with special parking facilities at BER. You will find the vehicles in car park P4.

Information

To bring or pick up passengers to the airport, 300 parking spaces are available directly in front of the terminal 1. Due to the automatic license plate recognition no ticket is needed. The Right-of-way can be used 3 times a day for 10 minutes free of charge. Terminal 2 has no approach. Please use all the facilities at Terminal 1. It is only a short walk to get from Terminal 1 to Terminal 2 via arrivals level E0.

At both the departure and arrival levels of Terminal 1, a good 140 passenger bays are available for getting out and unloading or getting in and loading. In order to avoid traffic jams and standstills on the departure and arrival levels and to guarantee as smooth a flow of traffic as possible, a barrier system equipped with automatic number-plate recognition has been installed on both levels of the right of way system. Should the time limit be exceeded, a fee of 3 Euros shall be charged for every 15 minutes; from the 2nd hour onwards, the fee shall be 12 Euros per hour.

Short-term parking T1

BER is excellently connected to Berlin and its environs by public transport. The airport station is located on level U2 of Terminal 1.  The Airport Express (FEX) and local trains (RE7, RB14) travel several times every hour between Berliner Hauptbahnhof (Main Railway Station) and the station “Flughafen BER - Terminal 1-2”. The S-Bahnen (suburban trains) S9 and S45 each run every 20 minutes. The offer is complemented by buses.

Arrival and departure by public transport

Travellers coming from Berlin require a ticket including tariff zone C. 

vbb.de

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Terminal 2

Terminal 2 is located in the immediate vicinity of Terminal 1. From Terminal 1, it is only a short walk of about 5 minutes to Terminal 2. The route to Terminal 2 is via the arrivals level (E0) of Terminal 1 and is signposted.

Maps T1-2

Terminal 2 does not have its own driveway for vehicles. Please use the short-term parking facilities of Terminal 1 on Departures Level E1 or Arrivals Level E0.

Parking

In the immediate vicinity of Terminals 1-2, in the Airport City, you will find numerous multi-storey car parks and parking spaces.

Parking at T1-2

You can reach Terminal 2 from the station in Terminal 1 in a few minutes on foot. From the station, follow the signs to T2. The walkway is located on the arrivals level E0.

You can find information about your terminal in the flight list or from your airline. 

Check-in & Flying safely under Corona conditions

For the latest information, visit:

Flying safely under Corona conditions

Many airlines offer the possibility of an online check-in, partially with the option of uploading travel documents beforehand. Ask your airline whether this service is offered. Should you have only hand luggage with you, you may, in the terminals, proceed directly to the security checkpoint. Should you have any luggage to register, you may hand it over at the baggage drop-off-counters in the terminal. Many airlines offer their passengers the option of checking in their baggage themselves. To do this, use the self-service kiosks in the terminals. 

The airport company recommends all passengers to be at the respective terminal 2.5 hours before departure; even if you are traveling with hand luggage only.  

Check-in at BER

If you are flying from Terminal 1, please go to departures level E1. In the check-in hall you will find the central airport information desk, the check-in area and the security controls. 

Travellers departing from Terminal 2 can get there in a few minutes on foot via arrivals level E0 of Terminal 1. Right in the entrance area you will find numerous self-service machines for check-in and the possibility to check in your baggage at the counter. The security controls are located on level E1. From here you walk over a bridge to the departure area.

Information on the check-in counters can be found on the display boards in the terminal, on the website and in the Berlin Airport App.

At BER, passengers can check themselves in and check their baggage on their own. Several airlines offer this service, either for baggage check-in only or additionally for boarding pass printing. For automated baggage check-in, passengers of these airlines are asked to check in online in advance. 

Check-in at BER

In the video we explain how the self-service at BER works.

Watch video

Security Check & Hand Luggage

In general, passengers can use any security control in Terminal 1 or Terminal 2. All departure gates are accessible from the security controls in both terminals. 

In Terminal 1 you may use any of the security checkpoints in the check-in hall or in the neighbouring pavilions in order to gain access to the airside of Terminal 1. You can learn which security checkpoint is the least busy on the display boards (next to the flight boards) in the airport building itself, on the website and in the Berlin Airport App.

In Terminal 2, you will find the security checkpoints on level E1. From here, you walk over a bridge to the departure area.

In general, passengers can use any security control in Terminal 1 or Terminal 2. All departure gates are accessible from the security controls in both terminals. 

In Terminal 1, you can take any security control in the check-in hall or also in the adjacent pavilions to enter the Terminal 1 security area. You can learn which security checkpoint is the least busy on the display boards (next to the flight boards) in the airport building itself, on the website and in the Berlin Airport App.

In Terminal 2, there is a control area on level E1. From here you walk over a bridge to the departure area.

In general, passengers can use any security control in Terminal 1 or Terminal 2. All departure gates are accessible from the security controls in both terminals. 

Passengers are requested to proceed directly after check-in and baggage check to the security control with the shortest waiting times and to have their boarding pass already at hand. Information on capacity utilisation/waiting times at the security controls can be found on the digital display boards on site (directly next to the flight boards), on the website or in the Berlin Airport App

Here you will also find information about the waiting time at the security control in Terminal 2.

In order to avoid bottlenecks when boarding and to make adherence to the distancing regulations easier, passengers are currently requested only to take one piece of hand luggage per person on board. The respective airline shall inform as to the weight and size of these.

At the security control, only liquids that do not exceed 100 ml each and a total of 1 litre are permitted. Travellers should therefore pack liquids - max. 10 pieces with a maximum capacity of 100 ml each - in a transparent and resealable bag in accordance with the regulations. Only one bag per passenger is allowed. This bag should be placed at the top of the hand baggage so that it can be quickly placed in the control tray at the hand baggage check. Liquids over 100 ml must be disposed of before the check.

Liquids in hand baggage

Every passenger can contribute towards ensuring that things are dealt with more quickly and in a more relaxed manner at the security checkpoint. Good preparation before the flight is the be-all and end-all for this. The most important points are:

  • Please, currently only one piece of hand luggage per person. 
  • Please, currently only one piece of hand luggage per person. 
  • Support the security check by having all necessary documents and items at the ready. 

Tips for the security check

There is no place in your hand luggage for certain items (e.g. weapons, sharp items such as razorblades, scissors or tools and blunt instruments such as baseball bats). 

Forbidden items

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BER Runway

BER Runway gives you access to BER’s airport security controls via the BER Runway entrances with your valid boarding pass. You must reserve a time slot in advance. Admission to the BER Runway entrance will be kept free for you for ten minutes before or after your reserved time slot.

This offer can generally be used by all passengers. Please take into account the time needed in advance for check-in and baggage drop-off. Come to the entrance with your boarding pass and cabin baggage as well as your BER Runway QR code.

You can reserve a time slot using the database with our partner CLEAR, within which you can use the BER Runway entrance to the security control. We currently expect the waiting time to the start of the security control to be around 5 to 10 minutes thanks to the provision of separate entrances. At the airport, please go to the entrance specified in the email within the reserved time slot and go through it after checking your QR code and valid boarding card. Please keep these documents ready for scanning. The security control then takes place.

Time slot reservations can be made from 72 hours before departure. Please note that the range of time slots is limited and may be fully booked at the requested time. You can then use the general entrances to the security control. Reservation is possible up to 1 hour prior to departure for Schengen flights and 1.5 hours for non-Schengen flights. 

You will be asked for your flight number during the reservation process. Please have it ready.

Time slots are offered every day between 4:45 am and 8:15 pm. Please use the general entrances to the security controls for earlier or later flights.

Yes. Available time slots between 6 hours and 1 hour (Schengen) or 1.5 hours (non-Schengen) before departure of the corresponding flight are suggested. Please take into account the time needed in advance for check-in and baggage drop-off, if necessary. Admission is only possible with a valid boarding card, which is why you cannot go through the BER Runway entrances earlier than 6 hours before your departure time. 

We recommend that you reserve a time slot at least 2 hours before departure. Please come to the BER Runway entrance on time at the reserved time slot. Otherwise, you cannot be guaranteed BER Runway access. General access to security control is still possible.

There are only a limited number of time slots. If you do not see a suitable time, it means that it has already been reserved by other passengers and is no longer available. 

You will find the link to manage, change or cancel your reservation in the BER Runway reservation confirmation. We ask you to cancel time slots that you do not need so that they can be made available again to other passengers.

No, you only need to enter your email address. Your reservation confirmation with QR code will be sent to you by email by our partner CLEAR. 

Yes, you can reserve a time slot for up to five people in one go. Please reserve time slots only for yourself and, if applicable, people travelling with you.

You can reserve time slots for BER Runway for all of your upcoming flights in the next 72 hours. These are available every day from 4:45 am to 8:45 pm.

Yes, you do not have to pay anything.

High usage of BER Runway can improve processes at BER. Passengers benefit from shorter waiting times since it is easier to predict when passengers will arrive and avoid high numbers at security controls. 

Information on which BER Runway entrance is reserved for you can be found in the confirmation (including map) that you will receive by email. You will also find signposts at the airport. There is currently an entrance to BER Runway in Terminal 1 at security control area 4.  More / Map

If you are flying from Terminal 2, we currently recommend that you use the security controls directly in Terminal 2 (without a BER Runway reservation) due to the shorter transit times. It is also possible to go from Terminal 1 to Terminal 2 after the security control if you would like to reserve access to BER Runway. Please then note the times to get to your gate. Please note that if you are flying with an airline from T2, you can only drop off your baggage at Terminal 2.

You can print out the QR code or have the digital version ready on your phone.

You will need the BER Runway QR code from your reservation confirmation and your boarding card when going through the security control.

Admission to the BER Runway entrance will be kept free for you for ten minutes before or after your reserved time slot. If you arrive late, you can use all other open security control entrances or make a new BER Runway reservation.

Our current estimates show that the average waiting time from the BER Runway entrance to the start of the security control is approx. 5 to 10 minutes. Please note that delays may occur. For this reason, we recommend that you reserve a time slot around two hours before your departure.

No. The BER Runway product and your valid boarding card gives you access to the airport security control at BER via the BER Runway entrance at the time slot you have reserved. The airport guarantees this access. Our current estimates show that the average waiting time from accessing the BER Runway entrance to the start of the security control is approx. 5 to 10 minutes. Please note that delays may occur. For this reason, we recommend that you reserve a time slot around two hours before your departure.

You can only use the Priority Lane before the security control if your airline offers you access. This status does not require actively reserving a time slot, you can simply go to the Priority Lane; no time slot is guaranteed. BER Runway is open to all passengers but requires prior reservation.  

Access to BER Runway is only possible within the reserved time slot. If you have to leave the security area for urgent reasons and need to use the security checkpoint again, you can make a new reservation or use the general security checkpoints.

Please check your spam folder. If you still have not received an email, please reserve a time slot again.

If you click on the reservation link on the BER pages, you will leave the BER website and access the portal of the company CLEAR / Whyline Inc. in New York, USA. This company operates the reservation portal on its own responsibility and provides its own data protection information. You must enter your e-mail address there. Your personal data will not be forwarded to Flughafen Berlin Brandenburg GmbH. We do not process any personal passenger data within the context of BER Runway.

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BER Runway (Terminal 1)

Reserve a time slot now for access to security control

Reserve your time slot now directly with our partner CLEAR (ber.whyline.com).

By clicking on "Reserve now" you will leave the BER website and go to the CLEAR / whyline.com reservation platform.

Reserve now

Hold baggage & special luggage

Certain items may not be carried neither in your hand baggage nor in your checked baggage. Furthermore, some items may only be carried in hand baggage or only in checked baggage.

Information on prohibited items in baggage

You can have your luggage stored at the Service Center in Terminal 1. In addition, you can have your luggage wrapped in plastic at the Service Center on level U1 and you will also find the lost property office here for items you have lost at the airport.

further information

Bulky baggage is baggage that cannot be sorted automatically by the baggage conveyor system due to its dimensions or nature. The counters for large and bulky baggage are located in the immediate vicinity of the check-in counters in Terminals 1 and 2.

Prams & buggies that exceed 107 x 24.5 cm when folded are also considered large and special baggage and must be handed in at the large baggage check-in after check-in.

further information

Airside

In Terminal 1 our market place with an adjacent food court is located directly behind the security checkpoint. More than 40 shops and stops invite you to promenade, find inspiration, go shopping and have a relaxing bite to eat. Further such opportunities are also to be found at the gates and in the North and South Piers. In Terminal 2 you will also find service facilities, shops and cafés in front of and behind the security control.

Shopping and gastronomy at BER

Follow the signs on-site to find your way to your flight gate.

Our colleagues from our passenger information service will be pleased to offer you further assistance. They may be found in Terminal 1 on the arrivals level in the passage leading to departures, on the departure level (check-in hall) and in the market place behind the security checkpoint. Passengers checking in at Terminal 2 enter the gate area of Terminal 1 via a bridge after passing through security control.

Interactive map

For departures to Non-Schengen destinations, allow extra waiting time for passport control. 

Travellers to Israel and the USA are advised to go to the gate early. As part of the enhanced security measures, passengers wishing to fly to these countries must go through a second security check, for which more time must be allowed. This second security check opens two hours and closes 30 minutes before departure time.  

Arriving passengers

Baggage reclaim for arriving passengers is located in front of the exits from the security area. In Terminal 1 on arrivals level E0, in Terminal 2 on the ground floor. Follow the signs to baggage claim. 

The relevant baggage belt is displayed on the monitors in baggage claim as well as in the flight overview of the respective flight on the website and in the app

Large and special baggage (e.g. buggies) is issued at the separate large baggage claim. This is located in the centre of baggage claim near the baggage reclaim area in Terminal 1 and behind baggage belt C3 in Terminal 2.

You forgot something on the plane? Your baggage has not arrived? Do you want to make a complaint about damage? Then contact your airline or the company it has contracted.

Contact airline

Escorts & Greeters

To bring or pick up passengers to the airport, 300 parking spaces are available directly in front of the terminal 1. Due to the automatic license plate recognition no ticket is needed. The Right-of-way can be used 3 times a day for 10 minutes free of charge. Inform yourself as to access, characteristics and prices of our Kiss & Fly short-stay car park.

Alternatively, more than 10,000 parking spaces in five multi-storey car parks and on three ground level car parks are available to escorts and greeters at the Berlin Brandenburg Airport.  The route leads via the arrivals level of Terminal 1 to Terminal 2. 

Information on parking 

The arrivals level of Terminal 1  is located underneath the departures level with its check-in hall. Follow the signs for Terminal 1-2, Ankunft / Arrivals. There are no parking facilities in front of Terminal 2. However, the terminal is only a few minutes' walk from Terminal 1.

The departure level of Terminal 1 is located above the arrivals level. Follow the signs for Terminal 1-2, Abflug / Departures. There are no parking facilities in front of Terminal 2. However, the terminal is only a few minutes' walk from Terminal 1.

Picking up your loved ones from the airport? We ask you as a pick-up to wait outside the terminals to avoid full terminals and to be able to comply with the distance recommendations.

Further travel advice

Corona information

Flying safely under corona conditions

Security control

Support the process at the control points with these tips

Travel documents

Important travel documents for your flight and information on travel regulations

Tips for the journey

Arrive in good time and find out in advance which terminal you are flying from