Our lounges are attractive and exclusive retreats far away from the public areas of the terminal. They offer space and comfort for meetings, for working or just relaxation. The lounges can be accessed either via your airline and customer status or by making a reservation at the airport.
for a relaxed arrival and departure
Airport information
Contacts and answers
Contact
We are happy to help
FAQs
Questions & answers
Where to park?
Parking near the terminals
Transport connection
Travel with public transport
Security control
Tips for a laid-back control
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
What can we do for you?
Here you will find contacts and answers to your questions.