Our lounges are attractive and exclusive retreats far away from the public areas of the terminal. They offer space and comfort for meetings, for working or just relaxation. The lounges can be accessed either via your airline and customer status or by making a reservation at the airport.
Close by
You are travelling to Berlin on business and would like to stay overnight directly at the airport? At BER you will find two hotels in the immediate vicinity of the terminal:
for a relaxed arrival and departure
Digital airport information
Here you will find help if something goes wrong on your journey.
Help
Questions & answers
Covid-19
Measures and restrictions
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Transport connection
Travel with public transport
Where to park?
Parking near the terminals
Contact
We are happy to help
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.