Experience BER live
On our observation deck at Terminal 1
The observation is open between 10 am to 7 pm daily.
Each visitor, including children of all ages, must have their own valid ticket (3 EUR per ticket). Tickets are available three days in advance via online-booking or onsite at the ticket kiosks. We look forward to seeing you!
We are looking forward to seeing you again soon. More information will follow on short notice.
- For online ticket booking you need a valid e-mail address, a credit card, PayPal account or Girocard (EC-Card) for paying via Giropay.
- Alternatively, you can purchase tickets in cash or cashless at the counter of Beyer Sprach- & Airportservice GmbH. The counter will be open daily from 10:00 am to 05:30 pm.
- Please note our current Corona recommendations
- In case of humid weather conditions, visibility may be restricted especially in the morning.
- The observation deck can be closed on short notice in case of icy conditions or adverse weather condition (e.g. thunderstorms). Please note the general terms of use when booking a ticket.
Frequently asked questions
You book a fixed time slot for your visit. Therefore, please be punctual on site. The validity of the ticket always starts at the selected time and ends after 90 minutes. For example, if you book a ticket for 09:30, it is valid until 11:00. This means that you can enter the terrace by ticket scan at 9:30 a.m. at the earliest and must leave the terrace by 11:00 a.m. at the latest.
You can purchase your tickets cashless at the ticket kiosk on-site. Alternatively, you can purchase tickets in cash or cashless at the counter of Beyer Sprach- & Airportservice GmbH (Note: service fee of 0.50 EUR per ticket).
Yes. Severely disabled persons may take an escort with them free of charge with their visitor’s ticket. An additional ticket for your escort is not required. Please make sure that you select access for persons with reduced mobility when booking your ticket so that you can go through the swing door at the southern access area with your escort.
Please use the elevator within the main check-in hall to the gallery (Level 2). Please keep to the left hand side of Starbucks to use the southern entrance. This is the only entrance via a swing door and the only place to change floor levels via elevators.
The counter is located about 10m to the left near the south entrance of the observation deck. Tickets can be purchased there between 10:00 am and 05:30 pm daily.
No, the observation deck is not part of the security area. However, a valid visitor’s ticket is required.
Currently, all guests, including children of all ages, need their own ticket. As there is no staff control of tickets on site, we are currently unable to offer discounted tickets.
No. Smaller bags or rucksacks are an exception to this rule.
Yes. Please make sure that you select access for persons with reduced mobility when booking your ticket so that you can go through the swing door.
No. Smoking is not permitted on the observation deck.
Yes. Toilets are available in the glass corridor area on Level 3. There is also a toilet with nappy-changing facilities.
The general hygiene and distancing rules in force in the state of Brandenburg apply.
Send us an email at besucherterrassen@berlin-airport.de.
Contact us:
-
Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
Discover more:
Digital airport information
Here you will find important contacts and answers to key questions.
-
Help
Questions & answers
back-
Flight irregularities
Delay or cancellation
-
Lost item?
Your contacts for lost items
-
Security control
Tips for a laid-back control
-
Transport connection
Travel with public transport
-
Covid-19
Measures and restrictions
-
Where to park?
Parking near the terminals
-
Baggage policy
Hand luggage and baggage
-
Problems with baggage
Baggage tracing and damage
-
Self-Transfer at the airport
Self-Transfer with VIABER
-
Terminal opening hours
Staying at the airport overnight
-
Smoking at BER
Designated smoking areas
-
-
Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.