Peace, democracy and human rights
The name of Willy Brandt is symbolic of the fact that Berlin, thanks to BER, is again the East-West hub that connects Europe with the world – exactly as Willy Brandt had hoped.
Digital airport information
Here you will find important contacts and answers to key questions.
Help
Questions & answers
Flight irregularities
Delay or cancellation
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Transport connection
Travel with public transport
Covid-19
Measures and restrictions
Where to park?
Parking near the terminals
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.