Data protection

Data protection information

The protection of your personal data is a matter of trust and important to us. To ensure that you feel safe when using our online services, we would like to inform you about the processing of your personal data on our websites and about your rights as a data subject of this data processing with the following data protection notices.

You can view these data protection notices at all times. You can also print these out or save these by using the functions of your internet browser and downloading a copy of this document to your computer under “Save file as”.

By complying with the applicable data protection law, we process the personal data transmitted by you in order to be able to offer you a special and secure online experience. We also require your data in order to be able to process orders or enquiries directed at our company. Confidentiality, security and also integrity of your data are important to us when processing your personal data.

The responsible party for the respective personal data processing and the provision of information is

Flughafen Berlin Brandenburg GmbH,
represented by the management
12521 Berlin, Germany

Phone: +49 30 609160910

E-mail: pressestelle@berlin-airport.de

When using our digital information and service offers we process your personal data for various purposes, depending on the type and purpose of the provided applications, the services or the possibility for contact.

When visiting our digital offers, if you do not register or transmit information otherwise, we collect data, which your browser transmits to our server. Furthermore, we use cookies (text files) insofar as they are technically necessary for the provision of our websites or you have given us your consent for the use of technically unnecessary cookies. You can find more information about the use of cookies in section 3 of these data protection notices.

We only process such of your personal data, which are necessary to provide a service or information requested by you. 

With the access to our digital information services, such as the website www.berlin-airport.de, cdm.berlin-airport.de, werbung.berlin-airport.de, parken.berlin-airport.de, publications.berlin-airport.de, jobs.berlin-airport.de, roadmap.berlin-airport.de, wifi.berlin-airport.de or www.ber-testen.de, information is automatically sent to our server by your end device and temporarily stored in the log file. As a standard, we store your IP address, the visited URL, the name of the website from which you have visited us, the website, which you call of our company as well as the date and duration of your stay. In addition, the status and the transferred data volume are recorded within the scope of an enquiry, additionally product and version information about the used browser and the operating system of your end device. 

The data will not be used except in an anonymised form for statistical purposes as well as for guaranteeing the system security and system functionality. This information is used to collect statistics on which digital services are most frequently used in order to better understand which information users are looking for and want to find on our site. We use these data for the operation of our digital services, in particular to determine and remedy faults as well as system attacks, to determine capacity utilisation and to be able to make adjustments or improvements. The legal basis for processing is our previously described legitimate interest as defined in Article 6 (1) sentence 1 lit. f) of the General Data Protection Regulation (GDPR) to provide you with functional and user-friendly websites. 

The data is stored until the purpose pursued with the data processing has been achieved. If data is required exclusively for the provision of the website, it is automatically erased when the respective visit to the website has ended. The other data in log files are deleted no later than seven days after their collection. If data is stored in log files for a longer period of time, your IP address will be deleted or anonymised or alienated so that it is no longer possible to allocate the calling internet connection. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of our websites.

With your consent you can subscribe to the most varied mailings (e.g. newsletters, press releases) all relating to the work and services of the FBB and its subsidiaries. For the contents of the mailings please refer to the respective registration forms.

For the respective despatch of the mailings, we collect the information requested in the respective registration mask, but mostly your e-mail address in addition to your name. With certain newsletters, such as for example the Corporate Travel News, the Travel News and the FBB press releases information regarding the company, professional title, address and telephone number is also collected. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to regularly send you our mailings with a personal address regarding the concrete events, services, relating to the Airport Marketing or fields of interest. In addition, we can improve statistical and anonymised evaluations relating to requested information.

The legal basis of the data processing for mailing is your consent according to Article 6 (1) s. 1 lit. a) GDPR.

The request for your consent and registration is exclusively carried out in the so-called Double-Opt-In-procedure, with which you complete your registration by confirming your deposited e-mail address. In addition, we respectively store your IP addresses and times of the registration for the newsletter in order to be able to prove the registration and, if applicable, to be able to investigate possible misuse.

You can revoke your consent to the sending of the mailings at all times with effect for the future and thus cancel the mailing. For this purpose, you can either use the link provided in the mailing or you can send us an email for the Berlin Airport News and the press releases to pressestelle@berlin-airport.de respectively for the Corporate Travel News and Travel News to marketing@berlin-airport.de or a message to the contact data stated under 1). The revocation of your consent does not affect the lawfulness of the processing of your data that took place until the revocation. A new registration is principally possible again at all times.

We use the following company for the sending of newsletters:

  • Dynamics Consulting GmbH, Mies-van-der Rohe-Straße 8, 80807 Hamburg, Germany.

We exclusively make the data that are necessary for the despatch available to the service provider. The service provider has been selected carefully, is bound to our instructions as per contract and is controlled regularly.

In case of questions, suggestions and contacts of all kinds, you have the possibility to contact us via provided contact forms, by e-mail, telephone and post. When using e-mails, post or telephone you will decide yourself which information you would like to make available to us. Various data are collected in case of contact forms, depending on the contact form, in order to be able to process your enquiry, indications or suggestions expediently. At least salutation, name, valid e-mail address and a description of the concern are necessary to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to process and answer your message.

The legal basis for data processing is Article 6 (1) s. 1 lit. f) GDPR in conjunction with our company’s legitimate interest in being able to effectively process your enquiries and notices addressed to us.

Insofar as corresponding contact forms on the respective digital information offers are allocated to concrete contact partners or organisation units, these persons or organisation units will also receive the message created by you. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be ground handling service providers, security staff service providers, cleaning service providers, federal police force, state police force, Deutsche Flugsicherung, and airlines. The legal basis for forwarding your enquiry/complaint to third parties for examination and response is also our justified interest in effective processing of your enquiry or your reference as defined in Art. 6 (1) s. 1 lit. f) GDPR. It is only carried out insofar as this is not possible without corresponding examination without the assistance of third parties.

If you use contact forms provided by us, where a contact of a third party is listed on the right edge of the website in the field “Contact person”, then your enquiry will be transmitted directly to the company stated in the field “Contact person”. In this case FBB will forward your personal data directly. The respective third-party company is exclusively responsible for the data processing and the rights and obligations arising from data protection following the forwarding.

The personal data collected by us are exclusively processed for the purposes of processing your enquiry or your other concern.

Your enquiries are principally stored after completion of the processing up to three years for the purpose of tracking the answer or in case of a renewed contact on your part and will subsequently be erased, unless a longer storage of the data is stipulated by special storage deadlines according to regulations under commercial or tax law. E-mail correspondence is principally archived by taking the storage regulations under trade and tax law into consideration and will only be erased after expiry of this time. The retention periods applicable in this respect are six to ten years.

In justified cases we reserve the right to store correspondence and other documents with personal data as long as this may be necessary in our legitimate interest according to Art. 6 (1) s. 1 lit. f) GDPR. This is, for example, the case if the documents may be required for the defence against legal claims or for asserting legal claims within the scope of the statutes-of-limitations. The retention periods in this respect are regularly three years. In the event of an ongoing legal dispute, however, they may also require longer retention. 

In case of questions and complaints regarding the noise protection programme of FBB or with regard to flight movements and aircraft noise you have the possibility to contact us via the contact forms provided separately for this purpose. Depending on the contact form you have to provide various data in order for us to be able to thus process your enquiry or complaint in a useful manner. Required are salutation, name, valid e-mail address, address, property address and description of the concern in order to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly.

The legal basis for data processing in the context of aircraft noise information or aircraft noise complaints is Art. 6 para. 1 s. 1 lit. f) GDPR in conjunction with our legitimate interest in being able to process your request properly and to document our responses.

Your messages are principally processed within the company and, insofar as necessary, made available to various divisions of the company for processing. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be the Deutsche Flugsicherung, airlines or within the scope of the noise protection programme service providers for the processing of the respective noise protection application (e.g. engineering offices for the technical assessment of the claim). The forwarding of your enquiry/complaint to third parties for examination and response is also based on our justified interest in effective processing of your enquiry or your reference as defined in Art. 6 (1) s. 1 lit. f) GDPR. It is only carried out insofar as processing is not possible without corresponding examination and/or assistance of third parties.

The personal data we collect is processed exclusively for the purpose of dealing with your request and is kept for as long as it is necessary for the purpose of its collection and processing. The data are principally necessary as long as they are necessary for proof of the fulfilment of claims or compliance with obligations or to fulfil statutory retention obligations.

Your data will thus be stored for five years after processing has been completed for the purposes of documentation, traceability and, if necessary, renewed contact or further response, unless a longer retention period is required by law. This can, in particular, be the case with activities for noise protection applications. We will accordingly erase personal data with regard to noise protection application documents with which after examination there is no claim for noise protection measures, 6 years, incomplete applications as well as completed processing of applications 10 years after termination of the processing, however, 5 years at the earliest after commissioning of the Berlin Brandenburg Airport in order to comply with the storage regulations, the obligations to provide proof of the planning approval as well as the statute-of-limitations for the claim.

For system maintenance and troubleshooting, we use the contractor USU Software GmbH, 71696 Möglingen, Germany, as processor in accordance with Art. 28 GDPR, who may only process your data in accordance with our instructions.

You can revoke the consent pursuant to Art. 6 (1) s 1 lit. a GDPR to the processing of your data for handling your enquiry at all times with effect for the future. To do so, you can inform us informally, using the contact details listed under point 1 “Controller”, or send an e-mail to schallschutz_kontakt@berlin-airport.de or fluglaerm@berlin-airport.de. The revocation of your consent does not affect the lawfulness of the processing of your data that took place until the revocation.

APCOA PARKING Deutschland GmbH lets parking spaces at Berlin Brandenburg Airport online. For parking enquiries, you will be redirected directly to their website. APCOA PARKING Deutschland GmbH collects and processes your personal data on its own responsibility. The respective business terms and conditions and data protection notices of APCOA PARKING Deutschland GmbH shall apply, which in this respect is also responsible for ensuring the rights of data subjects.

We maintain online presences within the social networks of Facebook, Instagram (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) and Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland) in order to inform you and to communicate with you via the platforms. You can go to our social media channels by means of corresponding links on our websites. You can neither send public messages to us on our social media channels, nor enter publicly visible comments and contributions.

The processing of the personal data communicated by you on our social media channels is in our legitimate interest in effective public relations, communication and advertising and is based on the legal basis of Article 6 para. 1 s. 1 lit. f) GDPR. 

We use the technical platform and services of the respective provider for these information services. We would like to point out that you use our online presences on social media platforms and their functions on your own responsibility. This applies in particular to the use of interactive functions such as commenting, sharing and rating. When visiting our online presences on the aforementioned social networks, the providers of the social media platforms collect, among other things, your IP address and other information that is present on your terminal device in the form of cookies. This information is used to provide us, as the operator of the respective online presence, with statistical information about the interaction with us. In this way, we obtain a statistical overview of data such as visitor numbers, page views, profile or link clicks, the reach of posts, information on the categorisation of visitors, such as origin (city, country), age and gender structures, and interests.

The data collected about you in this context is processed by the platform providers and may be transferred to countries outside the European Union, in particular the USA. According to their own information, all of the aforementioned providers maintain an adequate level of data protection equivalent to that of the former EU-US Privacy Shield and we have agreed the standard data protection clauses provided for this purpose with the companies.

The processing of your data may differ depending on whether you are registered and logged in to the social network or visit the site as a non-registered and/or non-logged-in user. When you access a post or the account, the IP address assigned to your end device is transmitted to the respective platform provider. If you are currently logged in as a user, a cookie on your end device can be used to track your movements on the network. Via buttons embedded in websites, it is possible for the platform providers to record your visits to these website pages and assign them to your respective profile. Based on this data, content or advertising can be offered tailored to you. If you wish to avoid this, you should log out or deactivate the “stay logged in” function, delete the cookies present on your device and restart your browser.

As the provider of our online presences in the social networks, we also only process the data from your use of our information offering that you provide to us and that requires interaction. For example, if you ask a question that we can only answer by e-mail, we will store your information in accordance with the general principles of our data processing, which we describe in this privacy policy.

The platform provider and we as users of this platforms are jointly responsible for the personal data processing. However, we have no influence on the processing of their data, which is carried out by the platform providers themselves. What information the respective social network receives and how it is used is described by the providers in their privacy statements (https://www.facebook.com/privacy/policy, https://twitter.com/de/privacy und https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect). There you will also find information on contact options as well as on the setting options for advertisements. For our part, we have no further knowledge to what extent, at which location and for which duration the data are stored, to what extent the platform providers satisfy existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by the platform providers in line with their data usage instructions and may be used for business purposes.

To exercise your rights as a data subject, you can contact both us or the respective platform provider. To the extent that one party is not responsible for responding or must obtain the information from the other party, we or the relevant platform provider will then forward your request to the respective partner. Please contact the relevant platform provider directly for questions about profiling, processing of your data when using the website. If you have any questions about the processing of your interaction with us on our site, please feel free to contact our press office using our contact details above.

 

In order to reply to your requests via Facebook Messenger we also use Chatbot technology. Replies may accordingly be carried out using an automated process. To reply to your Facebook Messenger requests the content of the message is analysed by means of Microsoft Azure technology in order to provide accurate answers. Your data are not stored aside from the Facebook Messenger service. Messages are analysed without a reference to your Facebook User Account or your person. The legal basis for this is our legitimate interest in customer-oriented and fast communication with you in terms of Art. 6 (1) s. 1 lit. f GDPR.

Within the scope of our digital service you can book access authorisations for the visitiors' terrace. All information necessary for the service is requested in the booking form and the further input screens. The legal basis for the data processing is Article 6 Para. 1 S. 1 lit. b) GDPR, as the data processing is necessary for the execution of the contract to be concluded. Insofar as personal data are used by FBB for own advertising purposes, this is based on Article 6 (1) s. 1 lit. f) GDPR in connection with our legitimate interest in product-related self-promotion. A forwarding of your personal data to third parties is not carried out without your explicit consent, if this is not necessary to provide the service or to execute the contract or owing to statutory obligations to provide information, for example from authorities. 

We use the software solution of the company Pixelpark (Pixelpark GmbH, Heidi-Kabel-Platz 2, 20099 Hamburg, Germany) for the entry and management of your booking. It exclusively processes your data at our order. The service provider has been selected carefully, is bound to our instructions as per contract and is controlled regularly.

For payment processing, we use the payment service provider Adyen (Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam/The Netherlands) for payments with credit cards and debit cards on the website, in the app and at the ticket kiosks. Furthermore, we use PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., (R.C.S. Luxembourg B 118 349), 22-24 Boulevard Royal, L-2449 Luxembourg) for payments on the website and in the app directly as a payment service provider. The particular payment service provider processes the user’s payment data and sends FBB the successful payment for a specific order.

Your personal data relating to an order will be erased after the expiry of the statutory storage obligations.

In addition to the recipients already mentioned in sections 2.2. to 2.7., IT service providers who support us in creating and maintaining our website and the digital offers accessible via it may have access to your personal data.

To the extent required by law, we have concluded data processing agreements on behalf of the service providers that meet the requirements of Article 28 GDPR and issue instructions to the service providers on how to handle the data. Through careful selection and regular monitoring, we ensure that our service providers take all organisational and technical measures necessary to protect your data. 

Other personal data are principally not forwarded to other third parties, unless this is necessary owing to statutory provisions or a court order, you have agreed to the forwarding of such data within the scope of individually granted consents or it is necessary in an individual case for the execution of a contract concluded with you or in order to answer enquiries or complaints.

So-called cookies are used when using the digital information services of the FBB mentioned above. Cookies are text files stored in the memory of the end device. Cookies will not become part of your system. They serve to recognise the internet browser. The majority of browsers are set to accept cookies automatically.

Cookies serve to enable and facilitate the use of our offer for you, thus ensuring the user-friendliness of the website. We use session cookies (session keys) for this purpose. Session cookies are erased automatically after leaving our online media.

We furthermore use temporary cookies in order to optimise the user-friendliness, which are stored on your terminal device and can be valid between 10 minutes and several years. You will be informed about the use at the beginning of the respective visit to our online media. If you visit our online media once again the used browser as well as available cookies will be recognised automatically and will be used for statistical purposes. This way you do not have to re-enter some data and can use our services faster. These cookies will be automatically marked as invalid after a respectively defined period of time and will be erased in line with your browser settings.

Within the scope of the use of the aircraft noise forecast we use a cookie in order to improve the user-friendliness. Insofar as you deposit your address that is to be examined with the aircraft noise forecast, this will be stored in the cookie and, when the website is called once again, it will be used in line with the aircraft noise forecast in order to visualise your address on the available map. You can erase the cookie at all times via your browser settings.

The legal basis for the use of technically necessary cookies is our legitimate interest as defined in Article 6 (1) sentence 1 lit. f) GDPR for the optimisation and improvement as well as functional security of our online services, for the provision of a shopping cart control or the use of “Remember Me” functionalities to make it easier for a user to fill out forms.

The legal basis for the use of technically unnecessary cookies for advertising measures, website usage statistics and the use of functionalities on our websites (e.g. for aircraft noise forecasting) is your consent in accordance with Article 6 (1) sentence 1 lit. a) GDPR and, if applicable, your consent in accordance with Article 49 (1) lit. a) GDPR if your data is also transferred to a third country such as the USA. You can give us your consent at the beginning of the respective visit to our online media by using the cookie information displayed (press "Open cookie settings" at the bottom of the page) and also withdraw it at any time with effect for the future and without giving reasons. The revocation of your consent does not affect the lawfulness of the processing of your data by cookies that took place until the revocation. You can call the cookie information via the corresponding link at the bottom of our websites at all times and view or adjust your consent.

Should you not wish to allow the use of cookies, you can also set your browser so that it deletes cookies from your hard drive after ending your internet use, blocks the storage of cookies or informs you of the receipt of a cookie before a cookie is stored. If you reject the storage of cookies or deactivate this in your browser, we cannot ensure that you will be able to use all of our services without restrictions. The deletion of cookies after completion of the use of our internet presence has no implication on the usability of the offer of FBB.

Specifically, we use the following cookies:

Our websites and mobile web applications use, according to your consent, (Article 6 Para. 1 lit. a GDPR) Google Analytics, a web analysis service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The parent company of Google Ireland Limited is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By setting the cookie, Google is enabled to analyse the use of our website. By each call of one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, the internet browser on the information technology system of the data subject, after consent has been granted, is caused by the respective Google Analytics component to transmit data to Google for the purpose of online analysis.

Within the scope of this technical procedure, the following data are collected, among others:

  • your IP address (in shortened form, see paragraph below),
  • your user behaviour,
  • your approximate location, and
  • the websites you have visited.

When using Google Analytics, Flughafen Berlin Brandenburg GmbH implements the anonymisation of IP addresses by using the Google "anonymizeIP" code. Your IP address is therefore only recorded by Google in an abbreviated form within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.

Google will use this information in order to evaluate your use of this website and to compile reports on the website activities for the website operator. Google can also link the data with other data of the user such as search history, personal accounts or usage data of other devices of the user, which are available to Google, in order to use this information for own or services of third parties as well as advertising. Google will also, if applicable, transfer this information to third parties (also state bodies), if this is stipulated by law or insofar as third parties process these data by order of Google. According to its statement Google will under no circumstances, link your IP address to other data from Google. For more detailed information please refer to the data protection notices of Google Analytics (https://support.google.com/analytics/answer/6004245).

The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The information about your use of this website generated by the cookies are also transferred to a server of Google in the USA and stored there. According to the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. In particular, your data may be accessed by US authorities without you becoming aware of this and without you having any effective legal protection against this.

The transfer of your data to Google’s servers in the USA is based on your consent in accordance with Article 49 (1) a) GDPR. As already explained above, you can revoke this consent at any time with effect for the future and without giving reasons. The revocation of your consent does not affect the lawfulness of the processing of your data by cookies that took place until the revocation. The duration of storage is 14 months.

As a user of this analysis technology, we are responsible for processing your personal data in so far that we have influence over it. This is limited to setting the relevant cookie after you have given your consent to its use by us and deactivating it after revoking your consent. We have no influence on the processing of this data, which is done by Google itself. In this respect, Google assumes primary responsibility with regard to data processing in accordance with the agreements that exist with us. Only Google decides on the scope, nature and duration of its own processing of the raw data. There is no information about the extent to which, where and for how long the data is stored, to what extent Google complies with existing deletion obligations, what evaluations and links are made with the data and to whom the data is passed on or whether data processing procedures are changed. Therefore, we would explicitly like to point out that your data may be stored by Google in accordance with Google’s data usage information and used for commercial purposes. By its own admission, Google has set itself a benchmark that corresponds to the former EU-US Privacy Shield and has confirmed that it complies with applicable data protection laws when transferring data internationally. We have also agreed on standard contractual clauses with Google, the purpose of which is to ensure an appropriate level of data protection in third countries.

We as users receive statistical evaluations relating to calls, range or user structure of our websites and applications. We use Google Analytics in order to find out more about the conduct of our website users by evaluating site calls, usage figures, link clicks etc. and this way to continuously analyse our web offer for continuous optimisation and further development. 

To exercise your data protection rights, you can contact either us or Google. If we receive corresponding requests then we will forward these, if necessary, to Google for processing without delay.

Furthermore, you can prevent the installation of the cookies by a corresponding setting of your browser software by downloading and installing a browser plugin (http://tools.google.com/dlpage/gaoptout?hl=de). However, we would like to inform you, that in this case, you may not be able to use all functions of this website in full.

According to your consent (Article 6 (1) sentence 1 lit. a) GDPR and Article 49 (1) lit. a) GDPR), Adobe Analytics and Adobe Target, a web analysis service of Adobe Systems Software Ireland Limited (“Adobe”), 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, are used on our website. Adobe also uses cookies.

If the information generated by the cookies regarding the use of the website is transmitted to a server of Adobe then it is guaranteed through the settings that the IP address will be anonymised before the geolocalisation and before storage at Adobe it will be replaced by a generic IP address. The IP anonymisation on this website means that the IP address is previously abbreviated within the member states of the European Union and in the other contracting states of the Treaty on the European Economic Area. The cookies set by Adobe has a term of 24 months.

By order of the operator of this website Adobe will use this information in order to evaluate the use of the website by the users, to compile reports on the website activities and to provide further services associated with the website use and the internet use towards the website operator. The cookie technology is exclusively used with your consent within the scope of the cookie information. Consent granted there can be revoked at any time and without stating reasons with effect for the future. The revocation of your consent does not affect the lawfulness of the processing of your data by cookies that took place until the revocation. You can call the cookie information via the corresponding link at the bottom of our websites at all times and view and adjust your consents. 

Furthermore, you can prevent the storage of the cookies by a corresponding setting in your browser software. However, we would like to inform you, that in this case, you may not be able to use all functions of this website in full. You can additionally present the transfer of the data generated by the cookies and which refer to your use of the website (incl. your IP address) to Adobe as well as the processing of these data by Adobe by downloading and installing the browser plugin available under the following link: http://www.adobe.com/de/privacy/opt-out.html 

Under https://www.adobe.com/de/privacy/policy.html you can find further information pertaining to data protection at Adobe.

Adobe and we as users of this technology are jointly responsible for the personal data processing. However, we have no influence on the processing of their data, which is carried out by Adobe themselves. Insofar, Adobe assumes the primary responsibility with regard to the data processing as per contract. Only Adobe will decide on the scope, the type and the duration of its own processing of the raw data.  There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent Adobe satisfies existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by Adobe in line with their data usage instructions and may be used for business purposes. This also comprises data processing in the USA. According to the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. In particular, your data may be accessed by US authorities without you becoming aware of this and without you having any effective legal protection against this. Adobe may also, if applicable, transfer this information to third parties (also state bodies), if this is stipulated by law or insofar as third parties process these data by order of Google. According to its own information, Adobe has imposed a standard on itself for the cases mentioned above that corresponds to the former EU-US Privacy Shield and has promised to comply with applicable data protection laws when transferring data internationally. We have also agreed so-called standard privacy statements with Adobe, the purpose of which is to ensure compliance with an appropriate level of data protection in the third country.

We as users receive statistical evaluations relating to calls, range or user structure of our websites and applications. We use the evaluations of Adobe in order to find out more about the conduct of our website users by evaluating site calls, usage figures, link clicks etc. and this way to continuously analyse our web offer for continuous optimisation and further development. We use the evaluations of Adobe in order to find out more about the conduct of our website users by evaluating site calls, usage figures, link clicks etc. and this way to continuously analyse our web offer for continuous optimisation and further development.

To exercise your rights as a data subject, you can contact either us or Adobe. If we receive corresponding requests then we will forward these, if necessary, immediately to Adobe for processing.

We use YouTube in parts of our online offers. The YouTube software uses cookies for the data collection and the statistical data evaluation. YouTube uses cookies among others for the entry of reliable video statistics, in order to avoid fraud and to improve the user-friendliness. By the YouTube cookies we receive statistical values relating to the calls of individual videos embedded in the website without a reference to the respective user.

The embedded videos of YouTube are made available within the scope of the permitted use by YouTube. If you notice the infringement of copyrights, please report this directly to YouTube.

We use embedded YouTube videos in the extended data protection mode. This means: YouTube does not store any data for a user, who displays a website with an embedded YouTube video player, however who does not click on the video in order to start the playback. If the YouTube video player is clicked on, YouTube can under certain circumstances store cookies on the user’s computer, however no personal cookie information is stored for playing embedded videos. (Source: YouTube “Enable advanced privacy mode for embedded videos”) For more detailed information please refer to the general data protection notices of YouTube https://policies.google.com/privacy?hl=de&gl=de

The clicking of the videos is your consent to data processing according to the terms and conditions of YouTube (Article 6 (1) lit. a) GDPR and Article 49 (1) lit a) GDPR. You can revoke your consent at any time and without stating reasons. The revocation of your consent does not affect the lawfulness of the processing of your data by cookies that took place until the revocation.

By visiting the website, YouTube gets the information that you have called the corresponding sub-page of our website. In addition, the basic data mentioned above such as IP address and time stamp will be transmitted. This takes place regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be allocated directly to your account. If you do not want your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, which you must assert vis-à-vis YouTube.

We have no influence on the processing of your data and their further use by YouTube if you start embedded videos on our websites. There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent any existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by YouTube in line with their data usage instructions and may be used for business purposes.

We have integrated the offers of Google Maps on our website in order to be able to make the advantages of the interactive location selection available to you within the scope of noise protection and aircraft noise complaints. The service provider of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company of Google Ireland Limited is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The legal basis for data processing is your consent according to Article 6 (1) sentence 1 lit. a) GDPR and with regard to the transmission of your data to the USA your consent according to Art. 49 (1) lit. a) GDPR. You can revoke your consent at any time and without stating reasons. The revocation of your consent does not affect the lawfulness of the processing of your data that took place until the revocation.

By calling up the Google Maps function, the information is forwarded to Google that you have called up the offer from our website and your browser establishes a direct connection with Google’s servers. The map content is transmitted by Google directly to your browser, which then integrates it into the website. We therefore have no influence on the scope of the data collected by Google in this way. To our knowledge, the following data is transmitted to Google:

  • Date and time of your visit to the relevant sub-page of our website,
  • Internet address or URL of the website accessed,
  • Your IP address and your location data.

It is possible that Google uses this data for any of its own purposes, such as profiling, and links it to other data, such as any Google accounts. We have no influence on the further processing and use of the data by Google. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with their data usage instructions and may be used for business purposes.

The data is transmitted irrespective whether you have set up a Google user account. If you are logged into the user account, your data will be allocated directly to your account. You can receive further information relating to the purpose and scope of the data collection and processing by Google in the privacy statement of the company, that can be called under: https://policies.google.com/privacy?hl=de

We cannot exclude that Google is using servers in the USA. According to the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. In particular, your data may be accessed by US authorities without you becoming aware of this and without you having any effective legal protection against this.

Within the website, the “Google Custom Search Engine (“Google CSE”) of Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA is used as a central search service. The integrated search service enables a full-text search for contents of the official Internet offer berlin-airport.de (website). By using the search function on the header of our website, you will be taken to a separate search page on our website. Before using the search function, you must consent to the corresponding data processing. Data processing by us and Google as well as the transfer of data to the Google service will only take place with your consent in accordance with Article 6 (1) sentence 1 lit. a) GDPR and with regard to the transfer of your data to the USA in accordance with Article 49 (1) lit. a) GDPR. You can revoke your consent at any time and without stating reasons. The revocation of your consent does not affect the lawfulness of the processing of your data by cookies that took place until the revocation.

Activation of the search

After consenting to data processing, you can access the search function of our website. By entering a search term in the search box and then pressing the enter key or the search icon (magnifying glass symbol), the user activates the search function and the search results page is called up. The corresponding search results are reloaded from Google and displayed with the plug-in provided by Google in our website. In this process, data such as search terms are also transmitted to the Google search service. Google further states that, in principle, the following information (including personal data) may be processed, among other things:

  • Log data (in particular the IP address);
  • Location-related information;
  • Unique application numbers;
  • Cookies and similar technologies.

If you are logged into your Google account, Google may add the processed information to your account depending on your account settings and treat it as personal data, cf. in particular https://www.google.de/policies/privacy/partners/.

You can prevent direct linking of data by logging out of your Google account or also by making the corresponding account settings in your Google account. Furthermore, you can prevent the installation of cookies – if set by Google – by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can find more information in Google's privacy policy, which you can access here: https://www.google.com/policies/privacy/

You can find information on Google’s privacy settings at: https://privacy.google.com/take-control.html

Search results and data transmission to Google

The plugin developed and made available by Google (Google Custom Search Engine “Google CSE”) is integrated into the search results page by the controller as a software module “as-is” (unchanged). The plugin enables automated communication (data exchange) between the accessed search results page and the Google service when the search results page is accessed. The use of the search function provided by Google involves a dynamic transfer of data by the service provider Google to the search results page.

Data is only transferred to Google as soon as the user uses the search function, i.e. starts a full-text search and thereby calls up the search results page. By using the search function within the search results page, user data is also transferred to Google at the same time.

By using the full-text search and thereby calling up the search results page, you consent to the use of the Google search service and thus also to the transfer of data to the Google service. This includes, for example, the search terms you enter and the IP address of the computer you are using. Please note that different data protection standards apply to Google than to us. We expressly point out that the processing, in particular the storage, deletion and use of possibly transmitted personal data is the responsibility of the provider of the search service and that we have no influence on the type and scope of the transmitted data or on its further processing.

We use Facebook Pixel if you have given your consent. Facebook Pixel is a service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. Meta Platforms Inc. has its headquarters in the USA (Meta Platforms Inc., One Hacker Way, Menlo Park, CA 94025, USA)

Facebook Pixel is a tracking technology offered by Facebook and used by other Facebook services. It is used to track visitors’ interactions with websites (“events”) after they have clicked on an ad placed on Facebook or other services provided by Meta (“conversion”). The technology used allows the measurement, evaluation and optimisation of the effectiveness of Facebook ads for statistical and market research purposes.

The use of Facebook Pixel by FBB does not allow us to draw any conclusions about the person of the user. The data collected (e.g. the user’s IP address) is transmitted to Facebook by the action pixel. This data is stored and processed by Facebook for the purpose of conversion measurement. FBB receives reports from Facebook on conversion measurement in pseudonymised form. These reports also do not allow any conclusions to be drawn about the identity of the users. However, it cannot be ruled out that Facebook may link the transmitted data with other personal data relating to you (e.g. user data for an existing Facebook account) or that Facebook may use corresponding data for its own further purposes.

A cookie or pixel may be stored on your computer for the purpose of using the Facebook Pixel and tracking corresponding activities.

We have no influence on the scope and further use of the data collected by Facebook through the use of the Facebook Pixel and therefore present the processes known to us: Through the integration of the Facebook Pixel, Facebook receives the information that you have called up the corresponding web page of our website or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that Facebook will learn your IP address and other identifying features and use them to create your profile.

Data processed by Facebook Pixel: Ads viewed, content viewed, device information, geographic location, HTTP headers, interactions with advertisement, services and products, IP address, items clicked, marketing information, pages visited, pixel ID, referrer URL, usage data, user behaviour, Facebook cookie information, Facebook user ID, usage/click behaviour, browser information, device operating system, device ID, user agent, browser type.

For further information regarding data processing by Facebook please refer to Facebook’s corresponding privacy statement at https://www.facebook.com/about/privacy/

The longest potential storage period on a device set when using the cookie storage method is 1 year.

This service may transfer the collected data to another country. Please note that this service may transfer data to a country that does not provide an adequate level of data protection. It cannot be excluded that the information collected by Facebook is also stored on Facebook servers in the USA. According to the European Court of Justice, the laws of the USA do not guarantee an adequate level of data protection. In particular, your data may be accessed by US authorities without you becoming aware of this and without you becoming aware of this and without you having any effective legal protection against this. Facebook has stated that it has set itself a standard for the transfer of personal data to third countries without an adequate level of data protection that corresponds to the former EU-US Privacy Shield and has promised to comply with applicable data protection laws when transferring data internationally. We have also agreed so-called standard privacy statements with Facebook, the purpose of which is to ensure compliance with an appropriate level of data protection in the third country.

For more information on the security guarantees, please refer to Meta’s privacy policy as the operator of Facebook.

Click here to read Meta’s privacy policy:

https://www.facebook.com/privacy/explanation

Click here to read Meta’s cookie policy:

https://www.facebook.com/policies/cookies

Below you will find the e-mail address of the Data Protection Officer of the processing company.

https://www.facebook.com/help/contact/540977946302970  

The legal basis for processing is your consent according to Article 6 (1) lit. a) GDPR to the use of the corresponding technology and, with regard to the transmission of your data to the USA, your consent according to Art. 49 (1) lit. a) GDPR.

You can revoke your consent to the use of conversion measurement with the visitor action pixel at any time and without giving reasons with effect for the future. To do so, please click on the following link: https://www.facebook.com/settings/?tab=ads. The lawfulness of the processing performed until your revocation remains unaffected by this.

To do this, you can access your cookie settings at any time via the corresponding link at the bottom of our web pages and view and adjust your consent at all times.

Furthermore, you can prevent the storage of the cookies by a corresponding setting in your browser software or directly in the settings of your Facebook account.

To exercise your rights as a data subject, you can contact either us or Meta. If we receive corresponding requests then we will forward these, if necessary, immediately to Meta for processing.

Revocation of your consent

Consent granted by you can be revoked at any time and without stating reasons with effect for the future. Revocation can be declared to FBB by letter, email or telephone using the contact details provided in this data privacy notice. Consent granted for cookies that are technically not necessary can also be revoked at any time with effect for the future. To do this, you can call the corresponding link at the bottom of our websites and view and adjust your consents.

The lawfulness of the data processing activities performed until the revocation shall remain unaffected by the revocation.

Right to object

Insofar as we process your personal data for the purpose of safeguarding legitimate interests pursuant to Article 6 (1) sentence 1 lit. f) GDPR, you have the right to object to this processing of your personal data at any time on grounds relating to your particular situation (Article 21 (1) GDPR). The objection can be sent to FBB by letter, email or telephone using the contact details provided in this data privacy notice.

When exercising your objection, we request that you provide the reasons why we should not process your personal data further. In the event of your justified objection, we will no longer process personal data relating to you unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

Furthermore, you may object at any time to the processing of your personal data for direct marketing purposes. In the event of an objection, your personal data will no longer be used for direct marketing purposes (Article 21 (2) and (3) GDPR).

Further rights

In addition, you have the right, in accordance with the respective legal provisions,

  • to obtain information about the processing of personal data concerning you. In this context, you also have the right to obtain a copy of the personal data which are the subject of the processing (Article 15 GDPR);
  • to request without delay the rectification of inaccurate or the completion of incomplete personal data concerning you (Article 16 GDPR);
  • to request immediate erasure of personal data relating to you, provided that they are no longer needed to fulfil the purpose for which they were collected or there is otherwise a reason for erasure and the erasure is not prevented by any obstacles to erasure, such as legal retention periods (Article 17 GDPR);
  • to request restriction of processing of your personal data (Article 18 GDPR).

Furthermore, you have the right to receive personal data about you that you have provided, which we process in an automated process on the basis of consent pursuant to Article 6 (1) sentence 1 lit. a) GDPR or for the initiation and performance of a contract pursuant to Article 6 (1) sentence 1 lit. b) GDPR, in a structured, common and machine-readable format and to transmit it to third parties. You also have the right to request that your personal data be transferred by us to third parties, if technically feasible. This right does not apply if the transfer affects the rights and freedoms of other persons (Article 20 GDPR).

Finally, you have the right to complain to any supervisory authority of your choice, in particular in the EU member state of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you by us is in breach of the law. This is without prejudice to any other administrative or juridical remedy to which you may be entitled (Article 77 GDPR).

If you have any questions and suggestions regarding data protection, you can also contact our company Data Protection Officer at any time. Send an appropriate message about this to us at:

Flughafen Berlin Brandenburg GmbH

Konzerndatenschutzbeauftragter
12521 Berlin

E-mail: Datenschutz@berlin-airport.de