When you register with our Mobility Service, you will be asked to indicate the degree of your mobility impairment. There are international codes for this. If you do not know them, you can use this overview to determine the degree of your own mobility impairment.

Punctual registration will allow us to provide you with the necessary resources. Please note that a late registration may result in longer waiting times for you.

The quality standards for assistance based on EC Regulation No. 1107/2006 can be found here (German language only):

BER Quality standards for special assistance

• Terminal 1, driveway level E0 (6 parking spots)
• Car Park P1 (75 parking spots) 
• Car Park P3 (105 parking spots)
• Car Park P7 (129 parking spots)
• Car Park P8 (106 parking spots)

Travellers and visitors with impaired mobility who have a disabled person’s pass with the note “G”, “aG”, “B” or “BL” and a blue or orange parking permit can park free of charge for up to one hour. For longer parking durations, you will receive a discount of 50 percent on the valid parking fees for the respective parking area. On the approach to Terminal 1, the P8 parking fees apply. No discounts are given for rates that are already discounted for reserving parking spaces online.

To make use of this service, please use the call button on the pay machine before paying and have your disabled person’s pass ready for checking by the staff of the parking office.

If you are bringing a mobility-impaired person to the airport by car and they fall under one of the above regulations, please report to the staff at the parking control centre upon arrival to verify their eligibility. To do so, please use the call button on one of the available pay stations and have the disabled person's pass ready. On departure from the airport, please use the call button on the pay station again to pay the reduced parking fee.

Exemptions in accordance with Section 46 German Road Traffic Regulations (StVO) for release from parking fees will be recognised upon presentation at the parking office.

Please put your blue EU parking permit or orange parking permit behind the windscreen so that it is clearly visible.

Terminal 2 does not have its own drive, but is located in the immediate vicinity of Terminal 1.

The “Flughafen Berlin Brandenburg – Terminal 1 and 2” train station is located directly below Terminal 1. The lifts take you directly from the platform to the arrivals (Level E0) and departures (Level E1) levels at T1. If you are departing from T2, exit the lift at level E0 and follow the signs.

After your arrival at Berlin Brandenburg Airport, you can also proceed directly to your flight’s check-in counter and inform the check-in staff of your need for assistance. A Mobility Service employee will be with you shortly to provide further support.

The Mobility Service will provide you with support throughout your stay at Berlin Brandenburg Airport:

• Departure: check-in, bag drop, security checks, restaurants, shopping, transfer to the departure gate and boarding
• Arrival: disembarking the aircraft, transfer to the baggage claim area and passing through border control and customs procedures

Please note that you may have to deal with stairs or long distances at Berlin Brandenburg Airport. Stairs must also be taken if your aircraft is parked at an apron position. If you are unable to overcome these obstacles independently, please register for the Mobility Service in good time.