Terminal:
POI in Secure Area
Departure areas, Market Place, Level E1
Open, closes at 11:00 PM
Opening hours:
AAS Aviation & Airport Services GmbH
Paul-Robeson-Str. 37
10439 Berlin
Germany
Digital airport information
Here you will find help if something goes wrong on your journey.
Help
Questions & answers
Covid-19
Measures and restrictions
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Transport connection
Travel with public transport
Where to park?
Parking near the terminals
Contact
Around the clock
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.