Traveller at Self Service
Traveller at Self Service

Check-in and Boarding

Information for departing passengers

Check-in

Easiest online or at the machine

The airport company recommends that all passengers arrive at the respective terminal 2.5 hours prior to departure and proceed to the security check immediately after check-in. 

If possible, check in online or at a self-check-in machine.

Online-check-in

Self-check-in at a machine

Check-in at a counter

Evening (Check-in or Bag drop)

Boarding

Check-in

Online

The most convenient way is to check in online via your airline's app or website. If you are only taking hand luggage with you, you can go directly to the security check.

If you have any checked baggage, you can drop it off at the self-check-in baggage drop-off counters in the terminals.

The airport company recommends that all passengers arrive at the respective terminal 2.5 hours prior to departure and proceed to the security check immediately after check-in. 

Self-check-in

Passengers at BER can check themselves in and drop-off their baggage independently. Several airlines already offer this service.

Step 1

Please go to the self-check-in machine. There you can print the boarding pass and the baggage label. With some airlines, you must already have checked in online and will receive your baggage label with your boarding pass (see table). A total of 99 check-in machines are available in Terminal 1. 25 kiosks are also in operation in Terminal 2.

Step 2

Attach the baggage label to the long side of your suitcase. Baggage drop-off is directly at the check-in counters of the respective airline. Alternatively, for all airlines with self-check-in departing from T1, you can check in your baggage at check-in counter 515-516. The counter is open from 3:30 am to 9:00 pm.

Airline Self-check-in (print boarding pass & baggage label) Self-check-in (print baggage label only) Usage from hours before departure Terminal
Air Baltic   x 2 hrs. T1
Air France x x Self-Service Check-in: 24 hrs. / Self-Service Bag-Drop: 12 hrs.
T1
Austrian Airlines x x 24 hrs. T1
Brussels Airlines  x x 24 hrs. T1
easyJet   x Daily opening of all flights until 9.30 a.m. the following day T1
Eurowings x x 2 hrs. T1
(Islands 2, 3 and 4)
KLM x x Self-Service Check-in: 24 hrs. / Self-Service Bag-Drop: 12 hrs.
T1
Lufthansa x x 24 hrs. T1
Norwegian Air Shuttle x x 23 hrs. T2
Ryanair   x 2.5 hrs. T2
SAS x x 36 hrs. T1 (Island 5)
Swiss x x 24 hrs. T1
United Airlines x   24 hrs. until 70 min. before departure T1
Load more

This is how the self-check-in works:

  • At the airport, go to your check-in area and there to one of the self-check-in machines. You can also use any of the other available machines for self-check-in; these are located on level U1, in the check-in hall or in the pavilions. Select your airline from the logo on the display and, after entering your flight details, check whether your flight is eligible for self-check-in. 

Notice:

For various reasons (e.g. connecting flights or complex document checks, non-Schengen flight), your flight may not be cleared for self-check-in. In this case, please use the regular check-in counter in the same check-in area.

  • Check in independently if your airline offers self-check-in and print out your boarding pass.

Recommendation:

We always recommend checking in online. This way you can upload all the documents required for the flight in advance. You get your boarding pass and can bring it with you digitally or printed out and scan it at the self-check-in machine to print your baggage label.

  • You can easily attach the baggage label to the handle of your baggage by pressing the adhesive surfaces on the back of the baggage label together. Attach the label to the long side of the bag.
  • Now go to the bag drop counter of your flight and check in your baggage. Follow the signage on the ground. When placing your baggage label on the baggage carousel, it should be positioned so that it can be easily scanned by the scanners at the top. Your baggage will be weighed at the baggage carousel. If you have excess baggage, you will have to check it in at the staffed counter of your airline and pay additional fees if necessary.

At the Counter

You are also welcome to check in at the counter on site.

You will find the check-in area in T1 on level E1. There are ten check-in islands with a total of 118 counters. If you are travelling with large baggage, you will need to check it in at one of the two large baggage counters. In T2, there are 16 check-in counters and one large baggage counter on level E0. 

You can find information about your check-in counter either on this website in the flight information, in the Berlin Airport App or on the monitors on site.

Evening (Check-in or Bag drop)

  • Evening Bag Drop*
  • Terminal 1
  • Opening time: 6.00 p.m. – 9.00 p.m.
  • for flights of the following day until 9.30 a.m.

*easyJet recommends that travellers check in online before checking in their baggage the evening before.

more information

  • Pre-evening check-in option and baggage check-in*.
  • Terminal 1
  • Opening hours: 6.00 p.m. – 8.00 p.m.
  • for flights of the following day until 12.00 noon

*Eurowings recommends travelers check in online in advance. Pre-check-in and baggage check-in at the self-check-in machine are free of charge at BER, at the counter there is a charge.

  • Evening Check-in
  • Terminal 1
  • Opening time: 5.00 p.m. to 7.30 p.m.
  • for all flights; maximum 23 hours prior to departure
  • Counter 421-426
  • more information

Boarding

Gate im Terminal T1

Terminal 1

The departure gates in T1 are located on levels E0, E1 and E2. After passing through security, you will enter the central marketplace. From here you can access all departure gates.

Pier North

Terminal 2

After passing through the security check, you reach the Plaza with shops and cafés. From here, cross two bridges to the North Pier. The departure waiting areas are located on level E0.

Tips for check-in and boarding

This might be also

interesting for you

Baggage

Information about your travel baggage

Security Control

Be well prepared

Maps

All at a glance

Accessible travel

What you need to know if you have limited mobility

Sunflower

Hidden disabilities