Passengers in waiting area
Passengers in waiting area

Check-in and boarding

Information for departing passengers

What you should know

Check-in and boarding at BER

Please be at the terminals at least two hours before departure. Find out in advance which terminal you are departing from.

Terminal 1 or 2?

Check-in: Either mobile or at the counter

There are several options to check in for your flight. Online check-in is the simplest option.

It's most convenient if you check in using your airline's app or website online. If you only have hand baggage, then you can head directly to the security control. If you have hold baggage, you can check it in at the drop-off counters in the terminals.

Nevertheless, please arrive in the terminal at least two hours before departure.

You can also do this at the counter when at the airport, if perferred. You are able to find out where your check-in counter is either on this website by clicking on flight information or on the on-site monitors.

In Terminal 1, easyJet, the Lufthansa Group, Eurowings, airbaltic, Air France/KLM and Norwegian offer their passengers the option of checking in on their own, in full or in part. Self-service kiosks for Ryanair are available in Terminal 2.

Self-service check-in and baggage drop-off consist of two steps:

Step 1: Self-Service Check-in

Self-service check-in and baggage drop-off consist of two steps: The first step consists of the self-service kiosk, which is used to check in, drop off baggage and print the baggage labels. Passengers place their baggage on the scales and then scan the QR code on their printed or mobile boarding pass. The self-service kiosk checks the weight of the baggage against the booking information and prints out a self-adhesive baggage label. This can easily be attached by the passenger to the handle of the baggage item by pressing together the adhesive surfaces on the back. The best position is on the long side of the baggage item.

Step 2: Automated Baggage Drop-off

In the second step, the passengers bring their baggage to the baggage check-in and place their baggage items on the belt. Baggage label and weight are checked fully automatically before the baggage item is removed via the baggage conveyor system. After successfully checking in their baggage, passengers receive a baggage receipt. The baggage has now been checked in and the passengers can proceed directly to the security check point.



 

Lufthansa and Eurowings offers its passengers an evening check-in at BER. 

Lufthansa

  • Terminal 1
  • Opening time: 5.00 p.m. to 7.30 p.m.
  • for all flights; maximum 23 hours prior to departure
  • Counter 421-426

Eurowings

  • Terminal 1
  • Opening time: 6.00 p.m. to 8,00 p.m.
  • for all flights; maximum 23 hours prior to departure
  • Counter 221-226 

more information

 

Tips for check-in and boarding

Terminal 1

Terminal T1 check-in hall

Check-in

The Terminal 1 check-in area can found on Level E1. It has ten check-in islands with a total of 118 counters. If you are travelling with oversized baggage then this must be checked in at one of the two oversized baggage counters.

Gate in Terminal T1

Boarding

The departure gates in T1 are located on Levels E0, E1 and E2. After passing the security controls, you reach the central market square. From here, you can get to all departure gates.

Terminal 2

Right next to T1

Terminal T2

Check-in

At Level E0 in Terminal 2 there are 16 check-in counters and an oversized baggage counter. Self-service kiosks are also available.

Departure gate

Boarding

After passing the security controls, you reach the plaza with its shops and cafés. From this point, two bridges take you to Pier North. The departure lounges are at Level E0.

Terminal 5

Terminal T5

Check-in

The check-in counter and oversized baggage counter can be found in Terminal 5 in the terminal areas K, L, and M departures. These areas can be reached on foot. There are also numerous self-serivce kiosks in areas K and M departures.

Terminal T5 departures area

Boarding

The departure gates in Terminal 5 can be found in terminal areas K, L and M departures. Follow the signs at the airport after the security controls.

Signpost in Terminal T1
Signpost in Terminal T1

At a glance

All site plans of Terminals 1 and 2 for viewing and downloading.

This might be also

interesting for you

Baggage

Information about your travel baggage

Controls

Which controls are to be expected?