There are several options to check in for your flight. Online check-in is the simplest option.
It's most convenient if you check in using your airline's app or website online. If you only have hand baggage, then you can head directly to the security control. If you have hold baggage, you can check it in at the drop-off counters in the terminals.
Nevertheless, please arrive at the terminal from which your flight leaves at least two hours before departure.
You can also do this at the counter when at the airport, if perferred. Your booking documentation states the terminal from which your airline will fly. Upon opening of BER you will be able to find out where your check-in counter is either on this website by clicking on flight information or on the on-site monitors.
Some airlines allow you to check in at self-service kiosks. Simply hand in your hold baggage at a drop-off desk afterwards.
Some airlines will offer evening check-in at BER. We will inform you on our website of the actual airlines offering this service in time.
Digital airport information
Here you will find help if something goes wrong on your journey.
Help
Questions & answers
Covid-19
Measures and restrictions
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Terminal transfer
Transferring at BER
Terminal opening hours
Staying at the airport overnight
Transport connection
Travel with public transport
Where to park?
Parking near the terminals
Contact
Around the clock
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.
