Passengers in waiting area
Passengers in waiting area

Check-in and boarding

Information for departing passengers

What you should know

Check-in and boarding at BER

Please arrive at the terminal at least two hours before departure.

Airlines at BER

Check-in and security controls

Check-in: Either mobile or at the counter

There are several options to check in for your flight. Online check-in is the simplest option.

It's most convenient if you check in using your airline's app or website online. If you only have hand baggage, then you can head directly to the security control. If you have hold baggage, you can check it in at the drop-off counters in the terminal.

Nevertheless, please arrive at the terminal at least two hours before departure.

You can also do this at the counter when at the airport, if perferred. You are able to find out where your check-in counter is either on this website by clicking on flight information or on the on-site monitors.

In Terminal 1, easyJet, the Lufthansa Group, Eurowings, airbaltic and Norwegian (airlines as of 7.10.2021) offer their passengers the option of checking in on their own, in full or in part.

Self-service check-in and baggage drop-off consist of two steps:

Step 1: Self-Service Check-in

Self-service check-in and baggage drop-off consist of two steps: The first step consists of the self-service kiosk, which is used to check in, drop off baggage and print the baggage labels. Passengers place their baggage on the scales and then scan the QR code on their printed or mobile boarding pass. The self-service kiosk checks the weight of the baggage against the booking information and prints out a self-adhesive baggage label. This can easily be attached by the passenger to the handle of the baggage item by pressing together the adhesive surfaces on the back. The best position is on the long side of the baggage item.

Step 2: Automated Baggage Drop-off

In the second step, the passengers bring their baggage to the baggage check-in and place their baggage items on the belt. Baggage label and weight are checked fully automatically before the baggage item is removed via the baggage conveyor system. After successfully checking in their baggage, passengers receive a baggage receipt. The baggage has now been checked in and the passengers can proceed directly to the security check point.

Lufthansa offers its passengers an evening check-in at BER. 

Lufthansa

  • Opening time: 5.00 p.m. to 7.30 p.m.
  • for all flights; maximum 23 hours prior to departure
  • Counter 421-426

more information

 

Tips for check-in and boarding

Be at the terminal on time

Arrive on time

Whether you have already checked in online or still have to go to the counter: Please arrive at your terminal on time, at least two hours before departure.

Travel documents

Don't forget your documents

Before heading off to the airport, make sure that you have your travel documentation, among others:

– Boarding pass (printed or digital on a smartphone)

– Passport or ID card

– Visa if necessary

Passenger at the securtiy control

Only travelling with hand baggage?

Are you only travelling with hand baggage and have already checked in online? You can then go straight to the security controls.

Waiting area

Be at the gate on time

Please remember to arrive at your departure gate on time. After the security controls, make yourself aware of where your gate is before going shopping or grabbing a bite to eat. Remember that boarding for your flight starts 30 minutes before the scheduled take-off.

Terminal 1

Terminal T1 check-in hall

Check-in

The Terminal 1 check-in area can found on Level E1. It has ten check-in islands with a total of 118 counters. If you are travelling with oversized baggage then this must be checked in at one of the two oversized baggage counters.

Gate in Terminal T1

Boarding

The departure gates in T1 are located on Levels E0, E1 and E2. After passing the security controls, you reach the central market square. From here, you can get to all departure gates.

Terminal 2

T2 will not be put into operation for the time being.

Terminal T2

Check-in

At Level E0 in Terminal 2 there are 16 check-in counters and an oversized baggage counter.

Departure gate

Boarding

After passing the security controls, you reach the plaza with its shops and cafés. From this point, two bridges take you to Pier North. The departure lounges are at Level E0.

Terminal 5

Terminal T5

Check-in

The check-in counter and oversized baggage counter can be found in Terminal 5 in the terminal areas K, L, and M departures. These areas can be reached on foot. There are also numerous self-serivce kiosks in areas K and M departures.

Terminal T5 departures area

Boarding

The departure gates in Terminal 5 can be found in terminal areas K, L and M departures. Follow the signs at the airport after the security controls.

Signpost in Terminal T1
Signpost in Terminal T1

At a glance

All site plans of Terminals 1 and 2 for viewing and downloading.

Site plans

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Baggage

Information about your travel baggage

Controls

Which controls are to be expected?

Contact us:

Further links for:

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