Check-in and Boarding

The most convenient way is to check in online via your airline's app or website. If you are only taking hand luggage with you, you can go directly to the security check.

If you have checked baggage, you can drop it off at the baggage drop-off counters in the terminals.

The airport company recommends that all passengers arrive at the respective terminal 2.5 hours prior to departure and proceed to the security check immediately after check-in. 

At BER, passengers can check in and check their baggage themselves. Several airlines offer this service, either for baggage check-in only or additionally for boarding pass printing.

Self-service supports fast passenger handling as well as hygiene measures on site. For this reason, the number of self-service machines at BER has been significantly expanded – a total of 99 machines are available in Terminal 1. In addition, 19 kiosks are in operation in Terminal 2.

This is how the self-service works:

• You will find information about the terminal and check-in area for your flight in the flight data for the respective flight. You can find this information in the Berlin Airport App or at flights.berlin-airport.de

• At the airport, go to your check-in area and there to one of the self-service machines. You can also use any of the other available machines for self-service; these are located on level U1, in the check-in hall or in the pavilions. Select your airline from the logo on the display and, after entering your flight details, check whether your flight is eligible for self-service. 
  

Notice:

For various reasons (e.g. connecting flights or complex document checks, non-Schengen flight), your flight may not be cleared for self-service. In this case, please use the regular check-in counter in the same check-in area.

• Check in independently if your airline offers self-service check-in and print out your boarding pass.
  

Recommendation:

We always recommend checking in online. This way you can upload all the documents required for the flight in advance. You will receive your boarding pass and can bring it with you digitally or printed out and scan it at the self-service machine to check in your baggage.

• Then print your baggage label. You can easily attach it to the handle of your bag by pressing the adhesive areas on the back of the baggage label together. Attach the label to the long side of the bag.
  
• Now go to the bag drop counter of your flight and check in your baggage. Follow the signage on the ground. When placing your baggage label on the baggage carousel, it should be positioned so that it can be easily scanned by the scanners at the top. Your baggage will be weighed at the baggage carousel. If you have excess baggage, you will have to check it in at the staffed counter of your airline and pay additional fees if necessary.
  

You are also welcome to check in at the counter on site.

You will find the check-in area in T1 on level E1. There are ten check-in islands with a total of 118 counters. If you are travelling with large baggage, you will need to check it in at one of the two large baggage counters. In T2, there are 16 check-in counters and one large baggage counter on level E0. 

You can find information about your check-in counter either on this website in the flight information, in the Berlin Airport App or on the monitors on site.