Passengers on the way to the aircraft
Passengers on the way to the aircraft

Check-in and boarding

Information for departing passengers

What you should know

Check-in and boarding at BER

Please arrive at the terminal from which your flight leaves at least two hours before departure.

Airlines at BER

Check-in: Either mobile or at the counter

There are several options to check in for your flight. Online check-in is the simplest option.

It's most convenient if you check in using your airline's app or website online. If you only have hand baggage, then you can head directly to the security control. If you have hold baggage, you can check it in at the drop-off counters in the terminals.

Nevertheless, please arrive at the terminal from which your flight leaves at least two hours before departure.

You can also do this at the counter when at the airport, if perferred. Your booking documentation states the terminal from which your airline will fly. Upon opening of BER you will be able to find out where your check-in counter is either on this website by clicking on flight information or on the on-site monitors.

Some airlines allow you to check in at self-service kiosks. Simply hand in your hold baggage at a drop-off desk afterwards. 

Some airlines will offer evening check-in at BER. We will inform you on our website of the actual airlines offering this service in time.

Tips for check-in and boarding

Be at the terminal on time

Arrive on time

Whether you have already checked in online or still have to go to the counter: Please arrive at your terminal on time, at least two hours before departure.

Travel documents

Don't forget your documents

Before heading off to the airport, make sure that you have your travel documentation:

– Boarding pass (printed or digital on a smartphone)

– Passport or ID card

– Visa if necessary

Passenger at the securtiy control

Only travelling with hand baggage?

Are you only travelling with hand baggage and have already checked in online? You can then go straight to the security controls.

Waiting area

Be at the gate on time

Please remember to arrive at your departure gate on time. After the security controls, make yourself aware of where your gate is before going shopping or grabbing a bite to eat. Remember that boarding for your flight starts 30 minutes before the scheduled take-off.

Terminal 1

Terminal T1 check-in hall

Check-in

The Terminal 1 check-in area can found on Level E1. It has ten check-in islands with a total of 118 counters. If you are travelling with oversized baggage then this must be checked in at one of the two oversized baggage counters.

Gate in Terminal T1

Boarding

The departure gates in T1 are located on Levels E0, E1 and E2. After passing the security controls, you reach the central market square. From here, you can get to all departure gates.

Terminal 2

Terminal T2

Check-in

At Level E0 in Terminal 2 there are 16 check-in counters and an oversized baggage counter.

Departure gate

Boarding

After passing the security controls, you reach the plaza with its shops and cafés. From this point, two bridges take you to Pier North. The departure lounges are at Level E0.

Terminal 5

Terminal T5

Check-in

The check-in counter and oversized baggage counter can be found in Terminal 5 in the terminal areas K, L, and M departures. These areas can be reached on foot. There are also numerous self-serivce kiosks in areas K and M departures.

Terminal T5 departures area

Boarding

The departure gates in Terminal 5 can be found in terminal areas K, L and M departures. Follow the signs at the airport after the security controls.

Signpost in Terminal T1
Signpost in Terminal T1

At a glance

All site plans of Terminals 1 and 2 for viewing and downloading.

Site plans

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Baggage

Information about your travel baggage

Controls

Which controls are to be expected?

Contact us:

Further links for:

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