Lufthansa

On 18 March 2026, no regular flights will be operating at BER due to a warning strike. Please check for information on rebooking and alternative travel options.

More info

Lufthansa (LH)

Terminal 1

Contact Airline
Baggage

Contact

+49 69 86799799

German area code
https://www.lufthansa.com

Address

Online Baggage Tracing:

www.lufthansa.com

Your contact at BER:

AAS Berlin GmbH
Open hours: On site: daily 9 AM - 7 PM // Phone/Email: Mon - Fri: 8 AM - 5 PM / Sat & Sun: 10 AM - 3 PM

+49 322 122 49 398
lostandfound_ber@aas.aero

Location:

Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed