You must report the loss or damage promptly to the airline or its service provider. When you report the loss or damage, you will receive a reference number for the international baggage tracing system Worldtracer. Here you can find out about the current status of your baggage and organise its delivery or forwarding if necessary.
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 - 19:00 Uhr
Terminal 1, Ebene E0, mittig bei der Gepäckausgabe oder zentral hinter der Flughafeninformation / Bei Ankunft im T2 ist der Gepäckermittlungsschalter im T2 besetzt
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
WISAG Passage Service BER GmbH & Co. KG
Open hours: There is no information on current opening hours.
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
AAS Berlin GmbH
Open hours: 08:00 AM - 07:00 PM
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
Swissport Berlin GmbH
Open hours: Open hours: 08:00 AM - 11:00 PM #### Please check if your lost object has been found already otherwise you can create a loss report online: https://swissport.found.center/ber/en-us/#/
Terminal 1, Level E0, centrally at the baggage claim or centrally behind the airport information / When arriving at T2, the baggage claim desk in T2 is staffed
More information
on your baggage
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Baggage policy
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Contact
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You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.