Baggage tracing
Baggage tracing

Baggage tracing

Is your baggage lost or damaged?

Your airline is your contact

for damaged & lost baggage

Your airline is your contact for damaged or lost baggage as well as for items lost on the plane or in the apron bus.

You must report the loss or damage promptly to the airline or its service provider. When you report the loss or damage, you will receive a reference number for the international baggage tracing system Worldtracer. Here you can find out about the current status of your baggage and organise its delivery or forwarding if necessary.

More Info

More information

on your baggage

Hand baggage

These regulations apply to your hand baggage

Hold baggage

How to easily check in your baggage

Oversized baggage

Where to go with oversized baggage?

Baggage services

Baggage storage, lost & found and more

Hazardous goods

These items are forbidden in travel baggage