Baggage tracing
Baggage tracing

Baggage tracing

Is your baggage lost or damaged?

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Berlin Brandenburg Airport BER will open on 31 October 2020. Until then, travellers flying to and from Berlin (Airports Schönefeld SXF and Tegel TXL) should visit for more information about their journey.

In case of damage or loss of baggage

contact your airline

Have you left something in the aircraft? Has your baggage not arrived? Would you like to complain about a case of damage? Then contact your airline or the handling company they have commissioned on site. Some airlines also allow you to report lost baggage online. Please keep all flight documentation, particularly your boarding pass and the baggage tag.

More information

on your baggage

Hand baggage

These regulations apply to your hand baggage

Hold baggage

How to check-in your baggage carelessly

Oversized baggage

Where to go with oversized baggage?

Baggage storage

Where can your baggage be safely stored?

Hazardous goods

These items are forbidden in travel baggage