Continued increase in air travel

Passengers will find service information and more travel information on Twitter and via the Berlin Airport App.

Check-in and baggage: 

• Online: We advise our passengers to check-in online at home if their airlines offer this. Please check with your airline about this.
• At machines: Passengers at BER can check in themselves and their baggage independently. Several airlines offer this service, either for baggage drop-off only or additionally for printing their boarding pass. It is possible to use the machines from 3:30 am on the respective day of departure. 
• Make a BER Runway reservation: Passengers can reserve a free time slot for BER Runway (extra access to the security controls) on the website and in the app up to 72 before departure. 
• The evening before: Lufthansa and Eurowings provide the option of checking in the evening before.  easyJet passengers can use the bag drop the evening beforehand and check in their baggage for flights the next morning after checking in online. 
• At the counter: You are also welcome to check in at the counter. Please have travel documents, proof of vaccination, recovery or test (“3G”), if applicable, and entry documents for the respective destination country ready.
• After checking in at the terminal: Please go directly to security control. The control points with the shortest waiting times are shown on the display panels, as well as in the app and on the airport’s website. 

All info about checking in

Preparing for security control:  

• At home: When packing, be aware of the guidelines of the Federal Police and airlines regarding prohibited and dangerous items.
• Liquids: Please place liquids in a transparent, resealable, 1-litre bag according to regulations. A maximum of 10 x 100 ml and only one bag per passenger is allowed.  
• Electronic devices: Powerbanks and e-cigarettes are only allowed in cabin baggage.
• Repacking in the terminal: There are preparation tables in front of the security controls in Terminal 1 where passengers can check their cabin baggage once again. Electronic devices, such as laptops and tablets, and any liquid bags must be removed from cabin baggage and presented separately at the control point. 
• Without checked baggage: Passengers with boarding passes and only cabin baggage can go directly to security control.

All information about security control

Arrival at BER: 

• Baggage claim: The baggage conveyor belt for your flight is displayed on the monitors in the baggage claim hall as well as on the website and in the app.
• Bulky and special baggage: There is a separate bulky baggage claim in Terminal 1, which is located in the middle of the baggage claim hall, and in Terminal 2 behind baggage conveyor belt C3. 
• Baggage tracing: The point of contact for damaged or lost baggage, items lost on the aircraft or on the apron bus, is the baggage service, which has several counters in the baggage claim hall. 

All information on baggage tracing

Onward travel: 

• Bus and train tickets: You will find ticket machines in the baggage claim hall, on Level U1 on the way to the train station and at the bus stops in front of Terminal 1. Tickets can also be purchased using the VBB app or the BVG app.
  VBB app “Bus & Bahn” – timetable information and ticket machine in one | VBB 
  “Fahrinfo” app – route planner & tickets wherever you go | BVG
• Tourist ticket: You can find all information on the different options and prices of the Berlin WelcomeCard 2022 here:
  Berlin WelcomeCard | Berlin’s official tourist ticket (berlin-welcomecard.de)
• By train: 14 trains stop every hour at the airport train station located directly beneath Terminal 1, including urban railway and regional trains. A journey to the main station takes about 30 minutes by regional train.
  Public transport
• Taxi/car rental/intercity coach: Info on this can be found here:
  Getting here
• Tourist info: The tourist information office for Berlin and Brandenburg is located in the arrivals area of Terminal 1 on Level E0. There you can get advice and buy tickets for numerous offers in the region.
  Berlin Brandenburg Welcome Center
• Shopping: The REWE supermarket in Terminal 1 is open from Monday to Sunday, from 6 am until midnight.

Meeters and greeters:

• Parking: The short-term “Kiss & Fly” car park directly in front of the terminal can be used free of charge for 10 minutes. No ticket is required for parking. You can park close to the terminal from EUR 5 per hour in the car parks and from EUR 7 per hour in the multi-storey car parks. 
• Waiting: In the public area, there are a number of restaurants that can be used by meeters and greeters, including in the outdoor area:
  Last Call Bar
• Viewing Terrace: Our Viewing Terrace provides an exciting view of the apron and of aircraft taking off and landing. Tickets cost EUR 3 and can be purchased online or on site.
  Viewing Terrace
• Flowers: Blumenhaus Schamp at the airport is open every day from 9 am to 5 pm. 

The information published on this page is correct as of the publication or revision date.