Airport information
Contacts and answers
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Contact
We are happy to help
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FAQs
Questions & answers
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Where to park?
Parking near the terminals
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Transport connection
Travel with public transport
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Security control
Tips for a laid-back control
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Flight search
Arrivals and Departures
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Lost item?
Your contacts for lost items
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Terminal opening hours
Staying at the airport overnight
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Smoking at BER
Designated smoking areas
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What can we do for you?
Here you will find contacts and answers to your questions.
Specially designated smoking areas are available for smoking passengers at BER, both in the public area and after the security checks.
In the security area
In the public area
Contact us:
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Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
