Airport information
Contacts and answers
Contact
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FAQs
Questions & answers
Where to park?
Parking near the terminals
Transport connection
Travel with public transport
Security control
Tips for a laid-back control
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
What can we do for you?
Here you will find contacts and answers to your questions.
It's hardly possible to get any closer: on 19 January 2023, the IntercityHotel Berlin Airport BER opened directly on Willy-Brandt-Platz at Berlin Brandenburg Airport. The hotel is located next to the Steigenberger Hotel, which already opened in 2020, and now offers passengers a more cost-effective alternative. Terminals 1 and 2 are within walking distance. The 3-star hotel has around 360 rooms and five meeting and conference rooms. The use of the sauna and fitness area is included for all guests of the IntercityHotel. The hotel also has its own restaurant and hotel bar.