Airport information
Contacts and answers
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Contact
We are happy to help
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FAQs
Questions & answers
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Where to park?
Parking near the terminals
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Transport connection
Travel with public transport
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Security control
Tips for a laid-back control
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Flight irregularities
Delay or cancellation
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Lost item?
Your contacts for lost items
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Terminal opening hours
Staying at the airport overnight
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Smoking at BER
Designated smoking areas
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What can we do for you?
Here you will find contacts and answers to your questions.
It's hardly possible to get any closer: on 19 January 2023, the IntercityHotel Berlin Airport BER opened directly on Willy-Brandt-Platz at Berlin Brandenburg Airport. The hotel is located next to the Steigenberger Hotel, which already opened in 2020, and now offers passengers a more cost-effective alternative. Terminals 1 and 2 are within walking distance. The 3-star hotel has around 360 rooms and five meeting and conference rooms. The use of the sauna and fitness area is included for all guests of the IntercityHotel. The hotel also has its own restaurant and hotel bar.
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