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VIP-Service at the airport

VIP Service

Let us redefine service excellence.

Logo BER

VIP Service for your comfort

To ensure your journey becomes a joy, we’ll provide personalised support with the highest level of comfort. We take care of your concerns and formalities and prepare you for a relaxed stay at BER – isolated from the public areas of the terminal. Our dedicated, international team is there for you around the clock. You can count on us for your departures, arrivals and transfers.

Our VIP Service at a glance:

  • Exclusive VIP vehicle access close to the terminal
  • Check-in by the VIP Service
  • Separate security and passport controls
  • Baggage handling
  • Assistance with passport and customs formalities
  • Transfer from/to the plane

The VIP Service cannot be offered to guests flying with Ryanair.

Please note our advice on Flying safely under corona conditions.

 

Relax in Lounge Zeitgeist

The stylish premises and gourmet menu of our Lounge Zeitgeist offer you space for relaxation and recreation before departure, after arrival or during your transfer at BER. Enjoy food and drinks à la carte or from the buffet. For maximum privacy you can even reserve our suites or the conference room.

More information about Lounge Zeitgeist

Price list
Menu Card VIP Service
Directions
Booking Form

Parking overview and prices

Parking reservation

Service
VIP service of the airport company

Terminal: Security Area

Departure areas, VIP, Level E0

Opening hours:

on demand (4 a.m. at the earliest)

  • Service
  • VIP
Book VIP service
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VIP@berlin-airport.de
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+49 30 609172780
German area code
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+49 30 609172787

VIP-Service at BER

VIP Service

Exclusive transfer to and from the aircraft

We keep your walking distance to a minimum. This starts as soon as you arrive at the multi-storey car park located near the terminal. You will be escorted over the exclusive bridge to the VIP lounge.

Our luxurious limousines await to transfer you to and from the aircraft.

VIP Lounge

Individual and Personal Service

Our competent and international team ensures an exclusive trip. We redefine "excellent service". We will take on all your concerns and formalities, including check-in and baggage handling. All you need to do is relax.

VIP Lounge

Separate security and passport controls

The VIP lounge features separate security and passport controls to ensure your journey is shielded from prying eyes from start to finish.

VIP Lounge

Lounge Zeitgeist

In our lounge you can start or end your journey in a relaxed way. Enjoy your stay in stylishly furnished areas with a view of the airport's proceedings.

Impressions

Individual an Personal Service

Our competent and international team ensures an exclusive trip. We're redifining "excellent service". We will take on all your concerns and formalities, including check-in and baggage handling. All you need to do is relax.

 

Ambience with style

In our Zeitgeist Lounge, you can begin or end your journey relaxed. Here you will receive extensive personal care and can relax in style thanks to our retreat options.

 

Enjoy Gourmet

We incorporate regional, fresh ingredients of the highest quality into the preparation of our diverse dining range. We also offer an excellent wine and food menu.

 

Top-Class Transfer   

Transfer to and from the airport in one of our luxurious limousines.

 

Exclusive VIP Priority

With us, walking is reduced to its bare minimum. This starts as soon as you arrive at the cark park near the terminal. From there, you will be escorted over a bridge into our VIP lounge.

 

Individual Security Check and Border Control 

The VIP lounge has a separate security check and border control, meaning your trip takes place far away from the public terminals, from start to finish. 

Furthermore, we offer you a conference room and separate luxury suite for added privacy. If you require more information or have any questions, please don't hesitate to get in touch.

VIP-Lounge
VIP-Lounge
Schreibmaschine VIP-Lounge
Wand VIP-Lounge
Gastronomie VIP-Lounge
VIP-Lounge
Badezimmer VIP-Lounge
VIP-Lounge

Our Lounges

Exclusive and stylish

Service

Lounge Zeitgeist

Immerse yourself in a stylish world far away from the milling public.

Departure areas,

VIP

on demand (4 a.m. at the earliest)
Exclusive and stylish
From 45 EUR

Service

Lounge Tempelhof

Relax in our Business Lounge Tempelhof just before your flight.

Departure areas,

Gate A 20

Open, closes at 09:00 PM
From 45 EUR

VIP-Services

at other airports

Los Angeles Barcelona Bologna Malta Baku Istanbul Dubrovnik Bukarest Budapest Kiew Krakau Wien München Genf Zürich Frankfurt am Main Paris Luxemburg Brüssel Amsterdam Hamburg Dublin Manchester Kopenhagen Riga Helsinki Stockholm

Digital airport information

Here you will find help if something goes wrong on your journey.

On site, your central contact points are our airport information in our terminals.

You don't know what to do?

Here you will find support if things don't go as planned on your trip.

Contact us:

Further links:

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