Immediately after the security check, the attractive shopping world of BER opens up: Via the spacious Heinemann walk-through store, the path leads directly into the heart of the marketplace. In addition to the classic range of press & books, travel supplies, fashion and souvenirs, highlights such as the LEGO Store and the Ampelmann Shop await you.
Boutiques, exclusive and beautiful brands
But there is much more in our marketplace. Discover for example:
A special focus is on stores and products from the region: These include the toy store Die kleine Gesellschaft or promobo for design and manufactured products.
Headphones, smartphones, travel accessories, personal care and essential products for your trip
Restaurants, bars and counters in the market place
Digital airport information
Here you will find important contacts and answers to key questions.
Help
Questions & answers
Flight irregularities
Delay or cancellation
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Transport connection
Travel with public transport
Covid-19
Measures and restrictions
Where to park?
Parking near the terminals
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.