The Market Place at BER
Immediately after the security controls, the attractive shopping world of the BER opens up in front of you: via the generously designed Heinemann walk-through-shop you are led directly to the heart of the market place. Here, a colourful mixture of shops invite you to go on a shopping trip – alongside the classic range of offers from the world of the press and books, travel necessities, fashion and souvenirs, highlights such as the LEGO store or an Ampelmann Shop also await you.
Digital airport information
Here you will find help if something goes wrong on your journey.
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Help
Questions & answers
back-
Covid-19
Measures and restrictions
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Flight irregularities
Delay or cancellation
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Lost item?
Your contacts for lost items
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Security control
Tips for a laid-back control
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Self-Transfer at the airport
Self-Transfer with VIABER
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Terminal opening hours
Staying at the airport overnight
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Transport connection
Travel with public transport
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Where to park?
Parking near the terminals
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Contact
We are happy to help
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.
Contact us:
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Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
