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In the front area, the surface of the baggage claim area. In the background the baggage tracing area. 2 people in front of it.

Baggage Tracing

Item lost on the plane?

Many shops are open until at least 7 p.m. on Christmas Eve, New Year’s Eve and public holidays. Heinemann Duty Free is open for business up until the last departure.
Further information

Item lost on the plane?

If you have lost something on the plane or your baggage is damaged, please contact your airline's baggage tracing service.

If you have lost something elsewhere, please find out whom to contact. 

Service
Information & Service Desks, Lost & Found, Baggage

Terminal: Security Area

Arrival areas, Baggage Claim A1-A4, Level E0

  • Lost items
  • Luggage
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Sign with the imprint “Gepäckmittlung” above an ATM. Behind it the same with 2 people at the counter.

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Further links:

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