Terms of use for mobility aids

1. General

These terms and conditions regulate the use of airport-owned mobility aids such as children's buggies and ambulance chairs and apply throughout the entire area of BER Airport. The airport operator FBB provides these mobility aids free of charge.

The use of mobility aids requires the presence of an accompanying adult who moves the mobility aid and keeps it under control at all times. 

The use of a mobility aid does not entitle the user to prioritised check-in, security check or passport control.

2. Use

Mobility aids may only be used for the transportation of children or persons with reduced mobility under the following conditions:

• Folding childrens buggy: use only for children between 0 and 36 months of age with body weight up to 15 kg, full folding back of the backrest for children up to 6 months, maximum load capacity per hanging basket 3 kg.
• All-metal buggy: use only for children who can sit safely on their own up to an weight of 30kg.
• Ambulance chair: use only for accompanied mobility-impaired persons who can sit safely on their own up to a weight of 130kg.
• Before use, check for visible defects (e.g. brakes, seat, belts), visible flaws or modifications. Damaged items must not be used.
• The seat belts must be fastened.
• Applying the brakes when the mobility aid is being stopped or parked and when down sitting and being lifted out of the mobility aid. 
• The mobility aids are intended exclusively for use in the terminals and on the airport driveways. 
• No use on stairs and escalators
• No use at the railway station 
• No hanging of objects on handles 

3. Liability

The liability of the airport operator as well as that of its vicarious agents is limited to intent and gross negligence, provided there is no injury to life, limb or health. In the event of damage caused by negligence, the airport operator as well as its vicarious agents shall only be liable in the event of a breach of a material contractual obligation (cardinal obligation), however, limited to the amount of damage foreseeable at the time of conclusion of the contract and typical for the contract. Material contractual obligations are those that arise from the nature of the contract and whose violation endangers the purpose and content of the contract.

The airport operator assumes no liability for any objections in the passenger control and any delays or other consequences resulting therefrom. 

4. Return, Compensation for Loss or Damage, Theft

The user is obligated to return the buggy to a return station or boarding gate empty and in an undamaged, clean and braked condition so that the mobility aid does not pose an obstacle to others.

If lost property is found in the mobility aid after it has been returned, it will be taken to the lost property office at BER Airport.

If the mobility aid is lost or soiled or damaged as a result of improper use, the user shall be liable to FBB for damages. For deliberately caused soiling, a flat rate of 100 euros may be charged for the cleaning and administrative costs incurring. The person causing the damage is at liberty to provide the airport operator with evidence of lower costs. The theft of a buggy or ambulance chair will be reported to the Police. 

The airport operator     

Flughafen Berlin Brandenburg GmbH