The new version of the BER App makes finding your way around the terminal even easier.
It’s now even easier for passengers at Berlin Brandenburg Airport to find their way to check-in desks, gates, shops or restaurants with the latest version of the BER App. The new app version features a digital airport map that shows the optimal routes from the passengers’ current position. This means that passengers can easily be guided to any destination in the building in Terminals 1 and 2. The filter “avoid stairs and escalators” also makes handicapped-accessible travel through the terminals easier. App users are also provided with information about places. Further steps for expanding the indoor routing feature are already planned. For example, in the future location-dependent information on shopping, food and drink will be displayed.
The information published on this page is as of the date of publication or update.
Airport information
Contacts and answers
-
Contact
We are happy to help
-
FAQs
Questions & answers
back-
Where to park?
Parking near the terminals
-
Transport connection
Travel with public transport
-
Security control
Tips for a laid-back control
-
Flight irregularities
Delay or cancellation
-
Baggage policy
Hand luggage and baggage
-
Problems with baggage
Baggage tracing and damage
-
Lost item?
Your contacts for lost items
-
Terminal opening hours
Staying at the airport overnight
-
Smoking at BER
Designated smoking areas
-
What can we do for you?
Here you will find contacts and answers to your questions.
Contact us:
-
Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
