Want to while away your time before your departure shielded from the hustle and bustle of the airport, then why not book into one of our lounges. They offer appealing and exclusive retreats shaped around a philosophy of individual relaxation and comfort. They’re places of relaxation and recreation, or just a quiet corner to work. A varied and rich catering menu completes the offer.
The lounges can be accessed either via your airline and customer status or by making a reservation at the airport.
Digital airport information
Here you will find important contacts and answers to key questions.
Help
Questions & answers
Flight irregularities
Delay or cancellation
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Transport connection
Travel with public transport
Where to park?
Parking near the terminals
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.