Exclusively BER
Let us look after you
Want to while away your time before your departure shielded from the hustle and bustle of the airport, then why not book into one of our lounges. They offer appealing and exclusive retreats shaped around a philosophy of individual relaxation and comfort. They’re places of relaxation and recreation, or just a quiet corner to work. A varied and rich catering menu completes the offer.
The lounges can be accessed either via your airline and customer status or by making a reservation at the airport.
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Hotline (daily 8 a.m. to 8 p.m.) -
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Airport information
Contacts and answers
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Contact
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FAQs
Questions & answers
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Where to park?
Parking near the terminals
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Transport connection
Travel with public transport
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Security control
Tips for a laid-back control
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Flight irregularities
Delay or cancellation
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Lost item?
Your contacts for lost items
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Terminal opening hours
Staying at the airport overnight
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Smoking at BER
Designated smoking areas
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What can we do for you?
Here you will find contacts and answers to your questions.