Terminal:
Security Area
Departure areas, Gate B 20, Level E1 Access at gate B20 on level E1 to lounges on level E2
Deutsche Lufthansa Aktiengesellschaft
Venloer Straße 151-153
50672 Köln
Germany
Airport information
Contacts and answers
Contact
We are happy to help
FAQs
Questions & answers
Where to park?
Parking near the terminals
Transport connection
Travel with public transport
Security control
Tips for a laid-back control
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
What can we do for you?
Here you will find contacts and answers to your questions.