Terminal:
Security Area
Departure areas, Gate B17, Level E1 Access opposite gates B17/B18 (signage Lounge Tegel)
Open, closes at 09:00 PM
Opening hours:
Deutsche Lufthansa Aktiengesellschaft
Venloer Straße 151-153
50672 Köln
Germany
Digital airport information
Here you will find important contacts and answers to key questions.
Help
Questions & answers
Flight irregularities
Delay or cancellation
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Transport connection
Travel with public transport
Where to park?
Parking near the terminals
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.