Flying

This page contains:

• Information about check-in.

At check-in, you get a boarding pass.

The boarding pass is your ticket for the plane.

Without a boarding pass you cannot

board the plane.

• Rules on luggage
• Information about checks at the airport

For example, security checks.

• Plan enough time:
  

It is best to be at the terminal 2,5 hours before departure.

• All flights depart from Terminal 1 or Terminal 2.
  

You will need various documents to check-in.

For example, your passport or ID.

You can find more information about the documents you

need on the website of your airline.

You have several options to check-in.

• You can check-in on the internet.

Go to the website of your airline.

Follow the instructions.

Print out your boarding pass.

• You can check-in at the airport.

Go to your airline check-in desk.

You will get your boarding pass there.

• You can check-in at a machine.

The machines are in the terminals.

Follow the instructions on the screen.

You can print out the boarding pass

at the machine.

Do you have a suitcase?

If you have a suitcase, you must check-in

at the desk.

You also check-in your suitcase.

This means:

The suitcase is stored in the baggage compartment

of the aircraft.

You do not take the suitcase with you on the plane.

After landing, you get your suitcase back.

Some airlines have separate areas for suitcases.

You can find more information about this

on the website of your airline.

There are certain rules for luggage.

For example, the rules say the:

• Allowed weight of your suitcase
• Allowed size of your suitcase
• Items you are not allowed to take with you on the plane.

For example, knives.

You can find the rules on the website of your airline.

Are you travelling with bulky luggage?

For example:

• A guitar
• A bicycle
• A pram

Then you must check-in your luggage at a special counter.

You can find more information about this on

the website of your airline.

Do you have a wheelchair?

Then you must check-in your wheelchair at the desk.

The airport will give you another wheelchair.

You will get your wheelchair back after landing.

More information can be found on the website of your airline.

You will be checked several times before the flight:

• Passport or ID check

You must show your ID or passport.

• Security check

You must go through a security check.

An employee from the airport

checks if you have things that are not allowed

on the plane.

For example:

• Knives
• Lighters

If you have such things, you will have to leave them at the airport.

You can find more information

about security checks here.

The site has not been specially translated

into simple language.

• Hand luggage check

There are certain rules for hand luggage.

The rules say what you

can take with you onto the plane.

You can find more information about this on

the website of your airline.

Are you landing at Berlin Brandenburg Airport? 

You may be checked.

For example:

When you have been in a country that is not part of Europe.

Or when you have been in a non-Schengen country. 

Non-Schengen countries are for example:

• Bulgaria
• Ireland
• Croatia

Then you must show your passport or ID to the German police.

If you have shopped on your trip and have,

for example,

• lots of coffee or
• cigarettes

Then you may need to register these things.

You can find more information on the customs website:

www.zoll.de

This website has not been specially translated

into simple language.

Are you flying abroad?

Before the journey, find out about:

• Checks
• Documents you need

For some countries you need a passport.

An identity card is not enough.

More information on this can be found on the website

of the Federal Foreign Office. 

This is the internet address:

www.auswaertiges-amt.de

This website has not been specially translated

into simple language.