Menu
The menu is at the top right of every page.
Click on the menu.
The menu contains:
What this means:
Do you want to read the website in another language?
For example, in German or Italian.
Then click on the arrow.
Our website has several main sections.
These are the main sections:
1. Main section: Orientation
It is important to get to the airport without problems.
Here is information to help you do that.
For example:
2. Main section: Flying
It is important to be able to find your way around the airport.
Here is information to help you do that.
For example:
Important information about your flight.
For example: departure times.
3. Main section: Cafés, shops, service
Here is information on cafés, shops and services at the airport.
For example:
Have you lost something at the airport?
Then go to the lost property desk.
There are staff there to help you.
The Mobility Service assists people at the airport.
For example, people who use wheelchairs.
Examples of help from Mobility Service:
4. Main section: Selected for you
Here is information on assistance available at the airport.
For example:
5. Main section: Discover BER
BER is short for:
Berlin Brandenburg Airport.
Here is information about:
Willy Brandt was a famous politician.
This is the full name of our airport:
Berlin Brandenburg Willy Brandt Airport.
You get a good view of the planes from the observation deck.
For example, art exhibitions.
6. Main section: News & Stories
The latest news and stories.
For example, about the terminals.
There is another section in the menu.
The section is called: Parking at BER.
BER is short for:
Berlin Brandenburg Airport.
You can find information here on parking at the airport.
For example:
Do you want to reserve a parking space?
Then click on this section.
Symbols
Our website uses various symbols.
We explain here what the symbols mean.
Click on this symbol.
This takes you back to the homepage.
Click on the arrow.
This takes you from a main section back to the overview.
This symbol means:
You can download more information here.
Click on the arrow.
Your computer automatically downloads the information.
Do you have any questions?
Want more information?
Then click on the question mark at the bottom right:
Here is:
For example, how to get back a lost suitcase.
For example, our phone number.
Click path
You are not on the homepage?
The left-hand corner below the image indicates
where you are on the website.
More information on the homepage
Several sub-sections are shown on the homepage.
These are the sub-sections:
1. Sub-section: Departures and arrivals
Do you want to know the terminal you are flying from?
Then enter your flight number.
The flight number is on your ticket.
2. Sub-section: Waiting times at the security check
Are you flying from BER Airport?
Then you have to go through security.
You may have to wait at the security check.
You can see here how long you have to wait.
Security check is located in the terminals.
There are 2 terminals at our airport:
Click on the name of your terminal.
3. Sub-section: Weather
You can find information here about the weather in Berlin.
4. Sub-section: Parking reservation
You can reserve a parking space here.
What this means:
You won't have to look for a parking space at the airport.
You get a special parking space.
Enter your details.
For example:
Click: Show parking spaces.
5. Sub-section: Corona information
Here are the latest information on the corona virus.
For example, the rules at the airport.
6. Sub-section: News & Stories
Here you can see the latest news.
For example, on the terminals.
7. Sub-section: Orientation
Here is information about the terminals.
For example:
Click: Our terminals
8. Sub-section: How to get to and leave the airport
You can find information here about how to get to and leave the airport.
For example:
Click: Departure and arrival.
9. Sub-section: Information about the airport
You can find information here about the airport.
For example, on security checks.
Click: Flying.
10. Sub-section: Cafés, shops and services
Here is information on cafés, shops and services at the airport.
For example, on restaurants and shops.
Click: Shops and more.
11. Sub-section: At a glance
Here is information on assistance available at the airport.
For example:
Click: Selected for you.
12. Sub-section: Discover BER
BER is short for:
Berlin Brandenburg Airport
Here is information about:
Willy Brandt was a famous politician.
This is why the full name of our airport is:
Berlin Brandenburg Willy Brandt Airport.
You get a good view of the planes from the observation deck.
For example, art exhibitions.
Click: Explore BER.
General information
The following information is at the bottom of each page:
Here are our contact details.
Do you want to write a review?
For example:
What was good in the airport.
What was not so good in the airport.
Then click: Customer service.
For example, here is further information for:
For example, on noise.
The information here is not in simple language.
You can download our app here.
An app is a program for your mobile phone.
The app has all the information about the airport.
For example:
Social media channels
We also have social media channels.
Social media channels are other websites.
People can share information on various topics
on the social media websites.
You can see our social media channels
at the bottom of the web page.
Click on a symbol.
You are then taken to the social media channel.
At the bottom of each web page are these topics:
Click: simple language.
You then get lots of information in simple language.
Click: Legal information and data protection.
You can then see the rules for data protection.
The rules are not in simple language.
Click: Legal notice.
Then you see:
Sitemap gives an overview of the website.
A cookie is a small file.
The file contains a variety of information.
For example:
Your browser creates the file automatically
and stores it on your computer.
You don't want it to do that?
Then click: Open cookie settings.
You can then switch off cookies.