Legal information and data protection

All details are without obligation and non-binding. We reserve the right to change and/or delete our website and contents contained therein in full or in part at our own discretion at all times without prior notice, to add new contents or to discontinue its operation.

We use links, which refer directly or indirectly to other internet presences. Internet presences of third parties are not subject to our control or our influence with regard to their contents and design. References or links to websites of third parties shall not establish any responsibility on our part for the information and contents made available there. Therefore, we shall not assume any liability for unlawful, inaccurate or incomplete contents on websites of third parties and for damages, which were caused owing to the use of a content behind a link. This shall not apply in cases of wilful or grossly negligent breaches of obligations on our part as well as with damages from the injury to life and limb or to health, which were caused by us due to wilful intent or negligence.

All texts, images, videos, graphics, sounds are subject to the protection of copyright. They may only be used in full or as excerpts for personal, not for commercial use. This permission shall not include the use of images, which are subject to the copyright of third parties.

The contents may neither be changed, nor used on other websites or interconnected computers without our written permission. The user undertakes not to use the image and sound material to harm the FBB.

The logos “FBB”, “BER”, “SXF”, “TXL” and further company designations or company marks are registered trademarks or business designations of FBB that are protected under trademark law. The use of the trademark, the logos and the protected marks is forbidden without a permission of FBB to the contrary.

Platform for online dispute resolution

http://ec.europa.eu/consumers/odr/   

We do not take part in dispute resolution proceedings before a consumer dispute resolution agency, but we hereby inform you of the competent consumer dispute resolution agency:

General consumer conciliation office of the Zentrum für Schlichtung e. V.
Strasbourg Str. 8
77694 Kehl

https://www.verbraucher-schlichter.de/

All of our digital information and services are compiled and/or published with the utmost care. Nevertheless, FBB does not assume any liability for their completeness, correctness and accuracy or their suitability for specific purposes. There shall in particular be no liability for the accuracy of the published flight plans, departure or arrival times, or for the availability of specific services.

Use of the content provided in the digital information services shall be entirely at the user's risk. FBB shall in particular not be liable for any damage arising from the installation or use of files downloaded from the “Downloads” section, unless the damage in question can be attributed to intent or gross negligence on the part of FBB. Liability is also excluded for any damage that might arise for the user when using our website owing to simple negligence on the part of FBB, or for any lost profit. These liability restrictions shall not apply to claims for intent, gross negligence, loss of life, physical injury or damage to health, or in cases where the German Product Liability Act applies.

The law of the Federal Republic of Germany shall apply under the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Berlin centre if the user is a merchant or operates for a legal entity under public law or for a special fund under public law. All legal claims or proceedings arising in connection with the website or its use are, insofar as permitted by law, subject to the interpretation and application of the laws of the Federal Republic of Germany. The place of jurisdiction is, insofar as permitted by law, Berlin. 

The responsible party for the respective personal data processing and the provision of information is

Flughafen Berlin Brandenburg GmbH,
represented by the management
12521 Berlin

Phone: +49 30 609160910

Email: pressestelle@berlin-airport.de

When using our digital information and service offers, we will process your personal data for various purposes, depending on the type and purpose of the provided applications, the services or the possibility for contact.

When visiting our digital services, if you do not register or transmit information otherwise, we will collect data, which your browser transmits to our server. We also use cookies (small text files). In addition, we will only process such personal data, which are necessary in order to be able to make a requested performance, information or a service available. 

We have contractually bound service providers for the provision, support and further development of our digital information services and commissioned these providers with technical support and development. Service providers are carefully selected by us, are contractually bound to our instructions and are subject to regular monitoring. 

Personal data will not generally be forwarded to other third parties, unless this is necessary owing to statutory provisions or a court order, you have agreed to the forwarding of such data within the scope of individually granted consents or it is necessary in individual cases for the execution of a contract concluded with you and/or in order to respond to enquiries or complaints.

When accessing our digital information services, such as the websites www.berlin-airport.de, cdm.berlin-airport.de, werbung.berlin-airport.de, parken.berlin-airport.de, publications.berlin-airport.de, jobs.berlin-airport.de, roadmap.berlin-airport.de, wifi.berlin-airport.de or www.ber-testen.de your device will automatically send information to our server and temporarily save it in the log file. We store by default your IP address, the visited URL, the name of the website from which you have visited us, the web pages on our website that you call up as well as the date and duration of your visit to our website. In addition, the status and the transferred data volume are recorded within the scope of an enquiry, along with product and version information about the browser used and the operating system on your device. 

The data will not be used, except in anonymised form for statistical purposes as well as for guaranteeing the system security and system functionality. This information is used to collect statistics on which digital services are most frequently used in order to better understand what information users are looking for and want to find on our website. We use these data for the operation of our digital services, including in particular to determine and remedy faults as well as system attacks in order to be able to determine the capacity utilisation and to make adjustments or improvements. The legal basis for processing is our special interest as described above according to Article 6(1)(1)(f) of the General Data Protection Regulation (GDPR). These data are erased regularly after their purpose is served. 

You have the right to object to the possibility of the processing and use of your personal data, with effect for the future, insofar as legitimate data processing is carried out according to Article 6(1)(1)(e) or (f) GDPR and this is necessary owing to the existence of a special situation on your part. You can send your objection to us informally by using the contact details stated under Point 1 “Data processing controller”.

When exercising your objection, please provide the reasons as to why we should not process your personal data any further. In the event of your justified objection, we will either discontinue or adjust the data processing and link this to the erasure and/or anonymisation of the data, or present our prevailing and compelling legitimate grounds on the basis of which we will continue the processing. Upon request, we will only process the personal data in a restricted manner in accordance with Article 18 GDPR until the respective retention period has expired and your data are therefore due to be erased permanently.

With your consent you can subscribe to the most varied mailings (e.g. newsletters, press releases) all relating to the work and services of the FBB and its subsidiaries. For the contents of the mailings please refer to the respective registration forms.

For the respective despatch of the mailings, we collect the information requested in the respective registration mask, but mostly your e-mail address in addition to your name. With certain newsletters, such as for example the Corporate Travel News, the Travel News and the FBB press releases information regarding the company, professional title, address and telephone number is also collected. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to regularly send you our mailings with a personal address regarding the concrete events, services, relating to the Airport Marketing or fields of interest. In addition, we can improve statistical and anonymised evaluations relating to requested information. The legal basis of the data processing for mailings is Article 6 Para. 1 S. 1 lit. a GDPR and is based on your consent.

The consent and registration is exclusively carried out in the so-called Double-Opt-In-procedure, with which you complete your registration by confirming your deposited e-mail address. In addition, we respectively store your IP addresses and times of the registration for the newsletter in order to be able to prove the registration and, if applicable, to be able to investigate possible misuse.

You can revoke your consent to the sending of the mailings at all times with effect for the future and thus cancel the mailing. For this purpose, you can either use the link provided in the mailing or you can send us an e-mail for the Berlin Airport News and the press releases to pressestelle@berlin-airport.de respectively for the Corporate Travel News and Travel News to marketing@berlin-airport.de or a message to the contact data stated under 1). Your revocation will lead to the erasure of the stored personal data with regard to the respective mailing subscription. A new registration is principally possible again at all times.

We use the following company for the sending of newsletters: 

• Dynamics Consulting GmbH, Mies-van-der Rohe-Straße 8, 80807 Hamburg

We exclusively make the data that are necessary for the despatch available to the service provider. The service provider has been selected carefully, is bound to our instructions as per contract and is controlled regularly.

In case of questions, suggestions and contacts of all kinds, you have the possibility to contact us via provided contact forms, by e-mail, telephone and post. When using e-mails, post or telephone you will decide yourself which information you would like to make available to us. Various data are collected in case of contact forms, depending on the contact form, in order to be able to process your enquiry, indications or suggestions expediently. At least salutation, name, valid e-mail address and a description of the concern are necessary to be able to send corresponding messages to us. If applicable, you also have the possibility to voluntarily enter further data, which are marked accordingly. We require the respective data in order to be able to process and answer your message. The legal basis for the data processing is Article 6 Para. 1 S. 1 lit. f GDPR and is based on a legitimate interest of our company, which comprises the effective processing of the enquiries directed at us.

Insofar as corresponding contact forms on the respective digital information offers are allocated to concrete contact partners or organisation units, these persons or organisation units will also receive the message created by you. If applicable, the processors of a message must forward your enquiry to third parties for a reply or for examination. These can, in particular, be ground handling service providers, security staff service providers, cleaning service providers, federal police force, state police force, Deutsche Flugsicherung, and airlines. The forwarding to third parties for examination and reply to your enquiry/complaint is based on the previously described legitimate interest according to Art. 6 Para. 1 S. 1 lit. f GDPR, insofar as processing is not possible without a corresponding examination or preliminary work by third parties.

If you use contact forms, with which a contact of a third party is listed on the right edge of the website in the field “contact partner”, then your enquiry will be transmitted directly to the company stated in the field “contact partner”. In this case FBB will forward your personal data directly. The respective third party company is insofar exclusively responsible for the data processing and the rights and obligations from the data protection.

The personal data collected by us are exclusively processed for the purposes of processing your enquiry or your concern.

Your enquiries are principally stored after completion of the processing up to three years for the purpose of tracking the answer or in case of a renewed contact on your part and will subsequently be erased, unless a longer storage of the data is stipulated by special storage deadlines according to regulations under commercial or tax law. Email correspondence is principally archived by taking the storage regulations under tax law into consideration and will only be erased after expiry of this time. In justified cases we reserve the right to store correspondence and other documents with personal data as long as this may be necessary in our legitimate interest according to Art. 6 Para. 1 S. 1 lit. f GDPR. This is, for example, the case if the documents may be required for the defence against legal claims or for asserting legal claims within the scope of the statutes-of-limitations.

You have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as a justified data processing is carried out according to Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. You can send your objection to us informally. For this purpose please use the same communication means, which you previously used in order to contact us.

When exercising your objection we request you to present the reasons why we should not further process your personal data. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

If you have any questions or complaints about the FBB noise protection program or in relation to flight movements and aircraft noise, you have the option of contacting us using the contact forms provided. Depending on the contact form, you will be asked to provide different data so that we can process your inquiry or complaint in a meaningful way. Title, name, valid email address, postal address, property address and description of the issue are required in order to be able to send corresponding messages to us. If necessary, you also have the option of voluntarily providing further data, which are marked accordingly. The legal basis for data processing within the framework of aircraft noise information or complaints is provided by Article 6 Paragraph 1 Sentence 1 lit. a) of the GDPR and is based on your voluntarily given consent. Once we have answered aircraft noise inquiries or received applications, questions and complaints about the noise protection program, data processing is based on Article 6 Paragraph 1 Sentence 1 lit. f) of the GDPR and is performed in our legitimate interest in being able to process your request and document our answers.

Your messages are generally processed within the company and, if necessary, made available to different areas of the company for processing. Those processing a message may have to forward your request to a third party for an answer or inspection. In particular, this may include German air traffic control, airlines or, within the framework of the noise protection program, service providers for processing the respective noise protection application (e.g. engineering offices for the technical claim assessment). Forwarding to third parties for checking and answering your request/complaint is based on legitimate interest according to Article 6 Paragraph 1 Sentence 1 lit. f) of the GDPR. 

The personal data we collect will only be processed for the purpose of processing your request.

Your data will generally be stored for five years after processing has been completed for the purposes of documentation, traceability and, if necessary, renewed contact or further answers, unless a longer storage period is to be applied in accordance with statutory provisions. This can be the case, in particular, with noise protection applications. In principle, the data are required for as long as they are required to prove the fulfilment of claims or compliance with obligations and insofar as there are statutory retention requirements. Accordingly, we will delete personal data relating to noise protection application documents for which, after examination, there is no entitlement to noise protection measures after 6 years, incomplete applications and completed application processing after 10 years from the end of processing, but no earlier than 5 years after Berlin Brandenburg Airport went into operation, in order to comply with the retention regulations, the obligation to provide evidence of planning approval and the statute of limitations.

We use the contractor USU Software GmbH, 71696 Möglingen for system maintenance and troubleshooting in accordance with Art. 28 of the GDPR.

You can revoke your consent to the processing of your data in order to process your request in accordance with Article 6 Paragraph 1 Sentence 1 lit. a) of the GDPR at any time non-retroactively. You may inform us about this, informally, using the contact details given under Point 1 “Responsible for data processing” or send an email to schallschutz_kontakt@berlin-airport.de  or fluglaerm@berlin-airport.de.

You also have the right to object, non-retroactively, to our option to process and use your personal data, insofar as legitimate data processing is carried out in accordance with Article 6 Paragraph 1 Sentence 1 lit. e) or lit. f) of the GDPR and this is due to the existence a special situation on your part. To do this, please use the same contact options described above.

To exercise your right to object, we ask you to explain the reasons why we should not process your personal data. In the event of receiving your justified objection, we will either stop or adapt the data processing and combine this with data deletion or anonymization or state our overriding compelling reasons as to why we should continue with data processing. Upon request, we will only process personal data to a limited extent in accordance with Art. 18 of the GDPR until the respective retention period has expired, after which your data will be permanently deleted.

APCOA PARKING Deutschland GmbH lets parking spaces at Berlin Brandenburg Airport online. All data in this context will be collected and processed by the parking operator APCOA. The respective business terms and conditions and data protection notices of the service provider shall apply accordingly, which is also responsible for the respective data processing activities and guarantee of rights of data subjects.

We maintain an online presence within social networks on Facebook, Instagram (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) and Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland) to provide you with information and communicate with you through the platforms. You can access our social media channels using the corresponding links on our websites. As soon as you access the respective social media channels in the respective network, the terms and conditions and data processing information of the respective operators apply. 

You can use our social media channels to send us private messages and make publicly visible comments and posts. Processing any personal data provided by you on our social media channels is in our legitimate interest for public relations, communication and advertising and is based on the legal basis of Article 6 Para. 1 S. 1 lit. f GDPR. 

We also use chatbot technology to answer your questions via Facebook Messenger. Replies may be automated in this respect. To answer your Facebook Messenger enquiries, the message content is analysed using Microsoft Azure technology to provide you with the most accurate answers. Your data will not be stored outside the Facebook Messenger service. Message analysis is carried out without reference to your Facebook user account or you personally. The legal basis for this is our legitimate interest in customer-orientated, fast communications in accordance with Article 6 Para. 1 S. 1 lit. f GDPR.

We have no influence on data collection and its further use by social networks. We have no knowledge of which, where and for how long the data is stored, to what extent the networks comply with existing deletion obligations, what analyses and links are made with the data and to whom the data is passed on or whether data processing procedures are changed. Therefore, we would like to explicitly draw your attention to the fact that your data may be stored and used for business purposes by the operators of the networks in accordance with their data usage information. 

The social networks operators and we as users of this technology are jointly responsible for processing personal data. The network operator contractually assumes the primary responsibility relating to data processing. Only it decides on the scope, type and duration of any data processing. As users of the social network and operators of our own network presence, we only receive statistical evaluations of the visits, reach or user structure of our social media channel. If you publish information about our network presence, review posts or share something publicly, we will receive information about the public information of your user account used during the activity. All data subject rights in accordance with Article 15 GDPR (such as information or deletion of data) can be asserted against both controllers. Any corresponding requests will be immediately forwarded to the network operator for processing.

You have the right to object to the possibility of processing and using your personal data with effect for the future, if authorised data processing is carried out in accordance with Article 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary due to a special situation on your part. You can send us your objection informally to pressestelle@berlin-airport.de. When exercising your objection, we request that you explain the reasons why we should not process your personal data. In the event that your objection is justified, we will either discontinue or adapt the data processing and combine this with the deletion or anonymisation of the data, or we will forward your request to the operator of the social media network if they are responsible for data processing.

As part of our digital service, you can reserve access authorisation for the Observation deck. All of the information required for the service shall be requested on the booking form and additional entry screens. The legal basis for data processing shall be Article 6(1)(1)(b) GDPR, given that data processing is required to execute the agreement being concluded. Insofar as personal data is used for FBB's own advertising purposes, this shall be based on Article 6(1)(1)(f) GDPR and shall be in our legitimate interests. There shall be no transfer of your personal data to third parties without your express consent, provided that this is not required to render a service or execute an agreement or is due to the legal obligations of authorities, for example, to disclose information. 

You have the right, with future effect, to object to the possibility of any processing and use of your personal data, insofar as data is processed legitimately in accordance with  Article 6(1)(1)(e) or (f) GDPR and this is required owing to the existence of extenuating circumstances on your part. You can inform us of your objection in an informal manner using the contact details provided under point 1 "Data processing controller", or you can send an email to commercial@berlin-airport.de .

When exercising your right to object, we please ask that you state the reasons why we should not continue to process your personal data. If your objection is justified, we shall either cease or adapt data processing and erase or anonymise the data, or alternatively demonstrate that we have entirely compelling and legitimate grounds for us to continue data processing. Upon request, we shall only process personal data in a limited manner pursuant to Article 18 GDPR until the respective retention period has expired and your data is therefore permanently erased. 

We shall use the software solution from Pixelpark (Publicis Pixelpark GmbH, Heidi-Kabel-Platz 2, 20099 Hamburg, Germany) to record and manage your booking. This company shall process your data exclusively on our behalf. The service provider shall be carefully selected, contractually bound to our policies, and subject to regular checks.

For payment processing we use the payment service provider Adyen (Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam/Niederlanden) for payments on our website, within our app or at the ticket kiosk onsite. In addition, we use PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., (R.C.S. Luxembourg B 118 349), 22-24 Boulevard Royal, L-2449 Luxembourg) directly as a payment service provider for payments on the website and in the app. The respective payment service provider processes the user's payment data and transmits the successful payment to FBB for a specific order.

Your personal data on an order shall be erased after the statutory retention obligations expire.

So-called cookies are used when using the digital information services of the FBB mentioned above. Cookies are text files stored in the memory of the end device. Cookies will not become part of your system. They serve to recognise the internet browser. The majority of browsers are set to accept cookies automatically.

Cookies serve to enable and facilitate the use of our offer for you, thus ensuring the user-friendliness of the website. We use session cookies (session keys) for this purpose. Session cookies are deleted automatically after leaving our online media.

We furthermore use temporary cookies in order to optimise the user-friendliness, which are stored on your terminal device and can be valid between 10 minutes and several years. You will be informed about the use at the beginning of the respective visit to our online media. If you visit our online media once again the used browser as well as available cookies will be recognised automatically and will be used for statistical purposes. This way you do not have to re-enter some data and can use our services faster. These cookies will be automatically marked as invalid after a respectively defined period of time and will be erased in line with your browser settings.

Within the scope of the use of the aircraft noise forecast we use a cookie in order to improve the user-friendliness. Insofar as you deposit your address that is to be examined with the aircraft noise forecast, this will be stored in the cookie and, when the website is called once again, it will be used in line with the aircraft noise forecast in order to visualise your address on the available map. You can erase the cookie at all times via your browser settings.

The legal basis for the use of cookies are our legitimate interest in the optimisation and improvement as well as the functional security of our online services, for the provision of a shopping basket control or the use of “Remember Me” functionalities in order to facilitate the completion of forms for users according to Article 6 Para. 1 lit. f GDPR as well as your consent according to Article 6 Para. 1 lit. a GDPR to use cookies for advertising measures, website usage statistics and the use of functionalities on our websites (for example for the aircraft noise forecast). You can grant or withdraw your consent to us at the beginning of the respective visit to our online media by using the cookie information displayed (cookie tool). You can call the cookie information via the corresponding link at the bottom of our websites at all times and view or adjust your consent.

Should you not wish to allow the use of cookies, you can also set your browser so that it deletes cookies from your hard drive after ending your internet use, blocks the storage of cookies or informs you of the receipt of a cookie before a cookie is stored. If you reject the storage of cookies or deactivate this in your browser, we cannot ensure that you will be able to use all of our services without restrictions. The deletion of cookies after completion of the use of our internet presence has no implication on the usability of the offer of FBB.

Our websites and mobile web applications use, according to your consent, (Article 6 Para. 1 lit. a GDPR) Google Analytics, a web analysis service of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google uses so-called “cookies”, text files, which are stored on your terminal devise and which enable an analysis of the use of the website by you. The information about your use of this website generated by the cookies (including your IP address) are transferred to a server of Google in the USA and stored there. Google will use this information in order to evaluate your use of this website and to compile reports on the website activities for the website operator. Google can also link the data with other data of the user such as search history, personal accounts or usage data of other devices of the user, which are available to Google, in order to use this information for own or services of third parties as well as advertising. Google will also, if applicable, transfer this information to third parties (also state bodies), if this is stipulated by law or insofar as third parties process these data by order of Google. According to its statement Google will under no circumstances, link your IP address to other data from Google. For more detailed information please refer to the data protection notices of Google Analytics (https://policies.google.com/privacy?hl=de).

We have no influence on the data collection and their further use by Google. There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent Google satisfies existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with their data usage instructions and may be used for business purposes.

Google and we as users of this technology are jointly responsible for the personal data processing. Google hereby assumes the primary responsibility with regard to the data processing as per contract. Only Google will decide on the scope, the type and the duration of the data processing. We as users receive statistical evaluations relating to calls, range or user structure of our websites and app applications. We use Google Analytics to learn more about the behaviour of our website users by evaluating page impressions, usage figures, link clicks etc. and thus continuously analyse our website for ongoing optimisation and development. All rights of data subjects according to Articles 15 et seqq. GDPR (for example information or erasure of data) may be asserted against both data controllers of the data processing. If we receive corresponding requests then we will forward these, if necessary, to Google for processing without delay.

Furthermore, you can prevent the installation of the cookies by a corresponding setting of your browser software by downloading and installing a browser plugin (http://tools.google.com/dlpage/gaoptout?hl=de). However, we would like to inform you, that in this case, you will if applicable not be able to use all functions of this website in full. When using Google Analytics, Flughafen Berlin Brandenburg GmbH implements the anonymisation of IP addresses by using the Google "anonymizeIP" code. Your IP address is therefore only recorded by Google in an abbreviated form within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. 

According to your consent (Article 6 Para. 1 lit. a GDPR) Adobe Analytics and Adobe Target, a web analysis service of Adobe Systems Software Ireland Limited (“Adobe”), 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, are used on our website. Adobe uses so-called “cookies”. Cookies are text files, which are stored on your terminal devise and which enable an analysis of the use of the website.

If the information generated by the cookies regarding the use of the website is transmitted to a server of Adobe then it is guaranteed through the settings that the IP address will be anonymised before the geolocalisation and before storage at Adobe it will be replaced by a generic IP address. The IP anonymisation on this website means that the IP address is previously abbreviated within the member states of the European Union and in the other contracting states of the Treaty on the European Economic Area. The cookies set by Adobe has a term of 24 months.

By order of the operator of this website Adobe will use this information in order to evaluate the use of the website by the users, to compile reports on the website activities and to provide further services associated with the website use and the internet use towards the website operator. The cookie technology is exclusively used with your consent within the scope of the cookie information. Consent granted there can be revoked at any time with effect for the future. You can call the cookie information via the corresponding link at the bottom of our websites at all times and view and adjust your consents.

Furthermore, you can prevent the storage of the cookies by a corresponding setting in your browser software. However, we would like to inform you, that in this case, you will if applicable not be able to use all functions of this website in full. You can additionally present the transfer of the data generated by the cookies and which refer to your use of the website (incl. your IP address) to Adobe as well as the processing of these data by Adobe by downloading and installing the browser plugin available under the following link: http://www.adobe.com/de/privacy/opt-out.html

Under https://www.adobe.com/de/privacy/policy.html you can find further information pertaining to data protection at Adobe.

We have no influence on the data collection and their further use by Adobe. There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent Adobe satisfies existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by Adobe in line with their data usage instructions and may be used for business purposes. This also comprises data processing in the USA. Adobe may also, if applicable, transfer this information to third parties (also state bodies), if this is stipulated by law or insofar as third parties process these data by order of Google.

Adobe and we as users of this technology are jointly responsible for the personal data processing. Adobe hereby assumes the primary responsibility with regard to the data processing. Only Adobe will decide on the scope, the type and the duration of the data processing of the raw data. We as users receive statistical evaluations relating to calls, range or user structure of our websites and app applications. We use Adobe's evaluations to learn more about the behaviour of our website users by analysing page views, usage figures, link clicks, etc., thus enabling us to continuously analyse our website for ongoing optimisation and development. All rights of data subjects according to Articles 15 et seqq. GDPR (for example information or erasure of data) may be asserted against both data controllers of the data processing. If we receive corresponding requests then we will forward these, if necessary, to Google for processing without delay.

We use YouTube in parts of our online offers. The YouTube software uses cookies for the data collection and the statistical data evaluation. YouTube uses cookies among others for the entry of reliable video statistics, in order to avoid fraud and to improve the user-friendliness. By the YouTube cookies we receive statistical values relating to the calls of individual videos embedded in the website without a reference to the respective user.

The embedded videos of YouTube are made available within the scope of the permitted use by YouTube. If you notice the infringement of copyrights, please report this directly to YouTube.

We use embedded YouTube videos in the extended data protection mode. This means: YouTube does not store any data for a user, who displays a website with an embedded YouTube video player, however who does not click on the video in order to start the playback. If the YouTube video player is clicked on, YouTube can under certain circumstances store cookies on the user’s computer, however no personal cookie information is stored for playing embedded videos. (Source: YouTube “Enable advanced privacy mode for embedded videos”) For more detailed information please refer to the general data protection notices of YouTube https://policies.google.com/privacy?hl=de&gl=de.

We have no influence on the data processing and their further use by YouTube if you start embedded videos on our websites. The clicking of the videos is your consent to the data processing according to the terms and conditions of YouTube (Article 6 Para. 1 lit. a GDPR). There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent any existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by YouTube in line with their data usage instructions and may be used for business purposes.

We have integrated the offers of Google Maps on our website in order to be able to make the advantages of the interactive location selection available to you within the scope of noise protection and aircraft noise complaints. The legal basis for the data processing is Article 6 Para. 1 lit. a GDPR. By calling the Google Maps function the information is forwarded to Google that you have called the offer from our website.

The data is transmitted irrespective whether you have set up a Google user account. If you are logged into the user account, your data will be allocated directly to your account. You can receive further information relating to the purpose and scope of the data collection and processing by Google in the privacy statement of the company, that can be called under: https://policies.google.com/privacy?hl=de

We have no influence on the data collection and their further use by Google. There is no knowledge concerning to what extent, at which location and for which duration the data are stored, to what extent any existing erasure obligations, which evaluations and links are carried out with the data and to whom the data are forwarded or whether data processing activities are changed. Therefore, we explicitly draw attention to the fact that your data may be stored by Google in line with their data usage instructions and may be used for business purposes.

The website uses the Google Custom Search Engine (Google CSE) of Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA as the central search service. The integrated search service enables a full-text search for content on the official berlin-airport.de website. When you use the search function in the header of our website, you will be directed to a separate search page on our web pages. Before using the search function, you must confirm that you have read and understood this Data Protection Notice and consent to the corresponding processing of your data. Data processing by us and by Google, as well as the transmission of data to the Google Service, takes place only with your consent in accordance with Art. 6(1)( a) GDPR.

Activation of the search

After you consent to the processing of your data, you will be able to use our website’s search function. By entering a search term in the search box and then confirming by using the enter key or the search icon (magnifying glass symbol), the user activates the search function, and the search results page is loaded. With the plugin provided by Google on our website, the corresponding search results are reloaded from Google and displayed. During this process, data such as search terms are transmitted to the Google search service. Google also states that, in principle, the following information (including personal data) may also be processed:

• Protocol data (the IP address in particular);
• Location-related information;
• Unique application numbers;
• Cookies and similar technologies.

If you are logged into your Google account, Google can add the processed information to your account, depending on your account settings, and treat this information as personal data, cf. in particular https://www.google.de/policies/privacy/partners/.

You can prevent direct linking of your data by logging out of your Google account or by adjusting the respective account settings in your Google account. You can also prevent the installation of cookies – where Google uses them – via the corresponding settings in your browser; please note, however, that you may not then be able to enjoy all the functions of this website in full.

You can find further information in the Google privacy policy which you can access here: https://www.google.com/policies/privacy/

You can find information about Google’s privacy settings at: https://privacy.google.com/take-control.html

Search results and the transmission of data to Google

The controller integrates the plugin developed and provided by Google (Google Custom Search Engine “Google CSE”) as an “as-is” software module (unchanged) into the search results page. The plugin enables automated communication (data exchange) between the search results page accessed and the Google service when the search results page is accessed. Use of the search function provided by Google includes the dynamic transfer of data by the service provider Google to the search results page.

Data is transmitted to Google only when the user uses the search function, i.e., begins a full-text search and has thus accessed the search results page. When the search function within the search results page is used, user data are simultaneously transmitted to Google.

By using the full-text search, and therefore accessing the search results page, you consent to the use of the Google search service and thus the transmission of data to the Google service. These data include, for example, the search terms you have entered and the IP address of the computer used. Please note that different data protection standards apply for Google than for us. We expressly point out that the processing, in particular the storage, deletion and use of personal data that may have been transmitted is the responsibility of the provider of the search service, and that we have no influence on the type and scope of the transmitted data or on its further processing.

As part of our media presence on Facebook, FBB uses Facebook Pixel. Facebook Pixel is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. Meta Platforms Inc. is headquartered in the United States (Meta Platforms Inc., One Hacker Way, Menlo Park, CA 94025, USA).

Facebook Pixel is a tracking technology offered by Facebook and featured in other Facebook services. It is used to track visitor interactions with websites ("events") after clicking on an ad on Facebook or other services provided by Meta ("conversion"). The technology allows the effectiveness of Facebook ads to be measured, evaluated and optimised for statistical and market research purposes.

The use of Facebook Pixel by FBB does not allow FBB to draw any conclusions about the user's identity. The data collected (e.g., the IP address of the user) is transmitted to Facebook by the action pixel. These are stored and processed by Facebook for the purpose of measuring conversion. FBB receives anonymous reports from Facebook on conversion measurement. In addition, these reports do not permit any conclusions to be drawn about a user’s identity. However, it cannot be ruled out that Facebook will link the transmitted data with other personal data about the user (e.g., user data of an existing Facebook account) or that Facebook may use the corresponding data for additional purposes of its own. FBB cannot influence any data processing performed by Facebook. For information on data processing by Facebook, please refer to the corresponding privacy policy of Facebook at: https://www.facebook.com/about/privacy/

A cookie or pixel can be stored on the user's computer to enable the use of Facebook Pixel and the tracking of corresponding activities. The data will only be processed after receiving your consent (Article 6 Para. 1 lit. a GDPR) to the use of the appropriate technology.

Data processed by Facebook Pixel: ads viewed, content viewed, device information, geographic location, HTTP headers, interactions with advertising, services and products, IP address, items clicked, marketing information, pages visited, pixel ID, referrer URL, usage data, user behaviour, Facebook cookie information, Facebook user ID, usage/click behaviour, browser information, device operating system, device ID, user agent, browser type.

The longest potential storage time that can be set on a device when using the cookie storage method is 1 year.

This service may transfer the data collected to another country. Please note that this service may transfer data to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes, potentially leaving you without any entitlement to legal recourse. For more information on security guarantees, see Meta's privacy policy.

Click here to read Meta's privacy policy:

https://www.facebook.com/privacy/explanation  

Click here to read the Meta’s cookie policy:

https://www.facebook.com/policies/cookies

You may revoke your consent for the use of conversion measurement with the visitor action pixel at any time. To do this, please click on the following link: https://www.facebook.com/settings/?tab=ads

The email address of the data protection officer of the processing company is available below.

https://www.facebook.com/help/contact/540977946302970

Cookie technology is used exclusively with your consent within the framework of the cookie policy. Consent once given can be revoked at any time non-retroactively. You can retrieve the cookie policy at any time via the corresponding link at the bottom of our website and view and adjust your consent.

Furthermore, you can prevent the storage of cookies by making a corresponding setting in your browser software or directly in the settings of your Facebook account.

All data subject rights according to Article 15 of the following GDPR (e.g., right to information or data erasure) may be asserted against us or Meta. If we receive corresponding enquiries, we will forward them, if necessary, to Meta for processing.

Revocation of your consent

Consent granted by you can be revoked at any time with future effect. Revocation can be exercised or declared to FBB by letter, email or telephone using the contact details provided in this data privacy notice. Consent granted for cookies can also be revoked at any time with effect for the future. You can call the cookie information via the corresponding link at the bottom of our websites at all times and view and adjust your consents.

The lawfulness of the data processing activities performed until the revocation shall remain unaffected by the revocation.

Right to object in special cases

You also have the right to object to the possibility of the processing and use of your personal data with effect for the future, insofar as a justified data processing is carried out according to Art. 6 Para. 1 S. 1 lit. e or lit. f GDPR and this is necessary owing to the existence of a special situation on your part. The objection can be exercised or declared towards FBB by letter, e-mail or telephone to the contact details given in this data protection notice.

When exercising your objection we request you to present the reasons why we should not process your personal data further. In the event of your justified objection we will either discontinue or adjust the data processing and connect this with the data erasure or anonymisation or present our prevailing and essential reasons that are worthy of protection, based on which we shall continue the processing. Upon request we will only process the personal data to a limited extent still pursuant to Art. 18 GDPR until the respective storage deadline has expired and therefore your data will be erased permanently.

Further rights

As a person affected by personal data processing, you can receive information about the data stored relating to your person from the FBB free of charge at all times and without stating any reasons. You can also request the blocking, rectification or erasure of your data insofar as permitted by law. Furthermore, you are entitled to the right to data portability or restriction of the processing under the statutory prerequisites. Please address corresponding claims to the contact addresses given in this data protection notice. The scope and content of the respective rights of data subjects are regulated in Articles 15 to 18 and 20 of the GDPR.

If you have any questions and suggestions with regard to data protection you can also contact the data protection officer of our company at all times. Send a corresponding message to us for this purpose to:

Flughafen Berlin Brandenburg GmbH
Konzerndatenschutzbeauftragter
(Group Data Protection Officer)
12521 Berlin

In addition, in case of corresponding facts there is the possibility at all times to lodge a complaint about the personal data processing at the state data protection officer of the state of Brandenburg, who is responsible for FBB, or at any other state data protection supervisory authority.