Problems with your baggage

Has your baggage not arrived or

you would like to complain about damage?

Then contact your airline or the airline’s representative. Some airlines also let you report loss online. Please keep all flight documents, notably your boarding card and baggage tag.

 You will find the baggage tracing offices here:

  • T1 - Level E0 - baggage reclaim
  • T1 - Level E0 - between escalators to E1
  • T2 - Level E0 - baggage reclaim
Baggage tracing