Digital airport information

Here you will find important contacts and answers to key questions.

You can find us on site at the airport information desks in Terminals 1 & 2.

What can we do for you?

Here you will find important contacts and answers to key questions.

Problems with your baggage

Has your baggage not arrived or

you would like to complain about damage?

Then contact your airline or the airline’s representative. Some airlines also let you report loss online. Please keep all flight documents, notably your boarding card and baggage tag.

 You will find the baggage tracing offices here:

  • T1 - Level E0 - baggage reclaim
  • T1 - Level E0 - between escalators to E1
  • T2 - Level E0 - baggage reclaim
Baggage tracing

Contact us:

Further links:

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