On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.
Help in the event of
a delay or cancellation
Your main contact is your tour operator or airline. The Airline Service Counters are located in Terminal 1 on the gallery and in Terminal 5 in departure areas K, L and M. Detailed information on up-to-date flight statuses can also be found under