Shortly before, BER was also certified by Deutsches Hygienezertifikat. Deutsches Hygienezertifikat (DHZ) was founded in January 2008 and is an independent consulting and testing company in Germany that awards companies for perfect hygiene and cleanliness. Companies are certified by trained specialists based on state-specified requirements.
Right from the start, numerous measures were implemented at Berlin Brandenburg Willy Brandt Airport to minimise the risk of infection for passengers and employees during the corona pandemic. These certificates confirm the high health and hygiene standards.
For both certificates, the equipment in the terminals and the processes from check-in to baggage claim were checked according to strict specifications. These include equipping the terminals with plexiglass panes, distance markings or disinfectant dispensers as well as communication with passengers as well as microbiological swabs from surfaces in the check-in areas, gate areas or elevators by Deutsches Hygienezertifikat.
Digital airport information
Here you will find help if something goes wrong on your journey.
-
Help
Questions & answers
back-
Covid-19
Measures and restrictions
-
Flight irregularities
Delay or cancellation
-
Baggage policy
Hand luggage and baggage
-
Problems with baggage
Baggage tracing and damage
-
Lost item?
Your contacts for lost items
-
Security control
Tips for a laid-back control
-
Self-Transfer at the airport
Self-Transfer with VIABER
-
Terminal opening hours
Staying at the airport overnight
-
Transport connection
Travel with public transport
-
Where to park?
Parking near the terminals
-
-
Contact
Around the clock
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.
Contact us:
-
Airport information via phone (24/7) -
Service and info via Twitter -
Criticism and compliments
