By means of facial recognition, the digital service BER Traveller allows passengers to pass through certain processing points at the airport without having to show any documents – completely "hands-free". The project is initially being launched in a test phase at BER together with the Lufthansa Group and the technology partner FastID.
In the first step, the service will allow passengers to use the priority lane at security control. After that, it will be possible to use facial recognition at the self check-in machines and subsequently other touchpoints such as the boarding gate or lounge. If the test phase is successful, the function will be extended to other processing points at BER.
The information published on this page is current as of the date of publication or update.
Airport information
Contacts and answers
-
Contact
We are happy to help
-
FAQs
Questions & answers
back-
Where to park?
Parking near the terminals
-
Transport connection
Travel with public transport
-
Security control
Tips for a laid-back control
-
Flight search
Arrivals and Departures
-
Baggage policy
Hand luggage and baggage
-
Problems with baggage
Baggage tracing and damage
-
Lost item?
Your contacts for lost items
-
Terminal opening hours
Staying at the airport overnight
-
Smoking at BER
Designated smoking areas
-
What can we do for you?
Here you will find contacts and answers to your questions.
Contact us:
-
Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
