Passengers at BER can check in themselves and their baggage independently. Several airlines offer this service, either for baggage check-in only or additionally for printing their boarding pass.
Self-service helps passengers to be processed more quickly and supports on-site hygiene measures. For this reason, the number of self-service machines at BER has been significantly increased – a total of 99 machines are available in Terminal 1. A further 19 kiosks are in operation in Terminal 2.
The information published on this page is correct as of the publication or revision date.
Digital airport information
Here you will find help if something goes wrong on your journey.
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Help
Questions & answers
back-
Covid-19
Measures and restrictions
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Flight irregularities
Delay or cancellation
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Lost item?
Your contacts for lost items
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Security control
Tips for a laid-back control
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Self-Transfer at the airport
Self-Transfer with VIABER
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Terminal opening hours
Staying at the airport overnight
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Transport connection
Travel with public transport
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Where to park?
Parking near the terminals
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Contact
We are happy to help
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.
Contact us:
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Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
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Media enquiries, press releases
