Service News for Easter Holiday Traffic

Passengers and meeters & greeters are asked to find out in advance whether their departure or arrival is in Terminal 1 or Terminal 2. For each flight, the digital display boards at the airport, on the website and in the app indicate whether take-off or landing is at T1 or T2. Information on the correct terminal at BER is also provided by the respective airline. All Ryanair flights are handled in Terminal 2.

Basic rules:

• The direction for passengers with to Terminal 1 and Terminal 2 is identical. Passengers arriving by car should take the exit Airport Berlin Brandenburg Terminal 1-2.
• The railway station under Terminal 1 offers a direct connection to both terminals.
• The car parks at BER can also be used for both terminals.
• From Terminal 1 it is only a short walk of about 5 minutes to Terminal 2. The crossing is via Arrivals Level E0 of Terminal 1 and is signposted.

Passengers are requested:

• to inform themselves in good time about the travel conditions and entry regulations in the destination country and for the return.
• to inform themselves about travelling to BER and to note that FFP2 masks are compulsory on public transport and at the station below Terminal 1.
• to find out about the conditions of carriage (mouth-nose protection, 3G proofs) from the respective airline.
• to check the flight status with the airline in advance.
• to use the airline’s online check-in and to check in in advance.
• to check travel documents and have them complete and ready to hand: In addition to the documents for the flight, passengers will in most cases need a digital proof of vaccination, proof of testing and/or an entry declaration in digital or paper form (depending on the destination country).
• if required, to complete the necessary COVID-19 test within the specified timeframe. A test centre is located in Terminal 1 on the arrivals level E0.
• to pack correctly – only one piece of hand luggage per passenger please Pay attention to the airline’s baggage guidelines for hand luggage. Repacking at check-in or security will delay the process for everyone.

Important travel documents for the flight 

Passengers are requested:

• to be at the terminal at least two hours before departure.
• to pay attention to airport recommendations such as spacing and masks and, if possible, wear medical mouth-nose protection in the terminal.
• to have travel documents, 3G (vaccinated, recovered, tested) proof if applicable, and entry documents for the respective destination country ready at check-in in good time.
• to use self-check-in if offered by the airline. After check-in, go directly to the security checkpoint. The checkpoint with the shortest waiting times is shown on the display boards on site as well as in the app and on the airport’s website.
• Those bringing passengers to the airport or picking them up are asked to wait in front of the terminal buildings. Stopping for boarding and disembarking is free of charge for ten minutes in the short-term parking zone “Kiss & Fly” directly in front of the terminal entrance at T1.

Travelling under COVID-19 conditions – all information at a glance

Terminal 1, Terminal 2, car, public transport – Everything you need to know about getting to the airport

To ensure a largely contactless process at the airport, passengers are asked to use self-service whenever possible and to complete their check-in, but especially their baggage check-in, via the easy-to-use self-service machines.Several airlines offer their passengers this service in full or in part. For automated baggage check-in, passengers of these airlines are asked to check in online in advance.

• Air France/KLM: in counter area 911-916
• easyJet: in counter area 621-626
• Eurowings: in counter area 221-226
• Lufthansa, Swiss, Austrian Airlines, Brussels Airlines: in front of counter area 421-426
• Ryanair: in Terminal 2 

The following airlines offer a late-night check-in:

• Eurowings daily in the period from 18.00 – 20.00 hrs.
• Lufthansa daily in the period from 17.00 – 19.30 hrs.

Passengers should contact their airline for details.  

Passengers are requested to go through security control immediately after check-in and baggage check, with their boarding pass already at hand.

Tips for the security control and behaviour

Advice for non-Schengen departures and travellers to Israel and the USA

For departures to non-Schengen destinations, please allow extra time for passport control. Passengers to Israel and the USA are advised to proceed to the gate early. As part of the enhanced security measures, passengers wishing to fly to these countries must go through a second security control, for which more time must be allowed. This second security control closes 30 minutes before departure time.   

Directly behind the security checkpoints in Terminal 1, the marketplace with its food court and more than 40 shops and cafés invites you to take a stroll and enjoy a bite to eat. Our passengers will also find attractive shopping and gastronomy options behind the central border police exit control. In Terminal 2, there is also the possibility of shopping after the security control.

Gastronomy

Shopping