The information published on this page is correct as of the publication or revision date.
Please continue to wear a mask in the terminals
From Sunday, 3 April 2022, new Corona rules will apply in the state of Brandenburg.
We recommend that arriving and departing passengers, as well as people picking up passengers and visitors to the airport, continue to wear a medical mask and - wherever possible - keep their distance from other people.
Digital airport information
Here you will find important contacts and answers to key questions.
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Help
Questions & answers
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Flight irregularities
Delay or cancellation
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Lost item?
Your contacts for lost items
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Security control
Tips for a laid-back control
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Transport connection
Travel with public transport
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Covid-19
Measures and restrictions
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Where to park?
Parking near the terminals
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Self-Transfer at the airport
Self-Transfer with VIABER
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Terminal opening hours
Staying at the airport overnight
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Smoking at BER
Designated smoking areas
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Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.
Contact us:
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Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
