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View behind the scenes
In our series Backstage Berlin Airport, we take you behind the scenes at Berlin Brandenburg Airport.
Backstage Berlin Airport: Terminal 2 is open
On 24 March, the first passengers flew from the new terminal at BER to London Stansted. The Irish airline Ryanair will be the main user of T2. On Backstage, the airport manager explains what the new terminal is needed for and the Federal Police present the new security checks.
BERteam
The BER team is there to help and advise travellers on days when the airport is particularly busy. Our colleagues Milena Braun & Katy Krüger explain who is part of the team and what their tasks are.
Backstage Berlin Airport: One year BER
Our colleagues from the Operations department report in #backstage how things went after the commissioning, which problems currently have to be overcome and which projects are in the pipeline for the future.
Apprenticeships
The airport company trains apprentices in numerous professions. We have our own training workshop for the technical professions. Trainer Michael Knopf and two of our trainees take you behind the scenes.
Art at BER
Our airport is always worth a visit, even if you're not travelling. Why not take a look at our works of art? Most of them can be found in the public area of Terminal 1. Here are a few impressions:
Historical reappraisal of Schoenefeld as an aviation locatio
Flughafen Berlin Brandenburg GmbH is based on the former site of Henschel Flugzeug-Werke. Founded in 1934, the subsidiary of the Henschel & Sohn company from Kassel developed into one of the most important German armament factories for fighter planes and glide bombs during the National Socialist era. Aircraft, weapons and weapons systems that brought death and destruction throughout Europe were developed, tested and built in Schönefeld.
Digital airport information
Here you will find important contacts and answers to key questions.
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Help
Questions & answers
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Flight irregularities
Delay or cancellation
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Lost item?
Your contacts for lost items
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Security control
Tips for a laid-back control
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Transport connection
Travel with public transport
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Covid-19
Measures and restrictions
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Where to park?
Parking near the terminals
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Baggage policy
Hand luggage and baggage
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Problems with baggage
Baggage tracing and damage
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Self-Transfer at the airport
Self-Transfer with VIABER
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Terminal opening hours
Staying at the airport overnight
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Smoking at BER
Designated smoking areas
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Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.
Contact us:
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Hotline (daily 8 a.m. to 8 p.m.) -
Service and info via Twitter -
Criticism and compliments -
Find the right contact -
Media enquiries, press releases
