Anyone who wants to fly on holiday or business should prepare well for their trip in advance. Despite the removal of many restrictions due to the COVID-19 pandemic, increased security requirements as well as control and verification obligations remain in place along the entire travel chain, which vary depending on the destination and can also change at short notice. It is therefore particularly important:
Please note:
Personal travel documents include an identity card, passport and, in the case of children, a child’s identity card or, if applicable, a visa for the country of destination. Passengers can find out which documents are required on the website of the Federal Foreign Office.
Proof of vaccination:
Proof of recovery:
Proof of negative test:
Digital airport information
Here you will find important contacts and answers to key questions.
Help
Questions & answers
Flight irregularities
Delay or cancellation
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Transport connection
Travel with public transport
Covid-19
Measures and restrictions
Where to park?
Parking near the terminals
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Smoking at BER
Designated smoking areas
Contact
We are happy to help
You can find us on site at the airport information desks in Terminals 1 & 2.
What can we do for you?
Here you will find important contacts and answers to key questions.