Travelling and flying has become more burdensome due to the largely applicable proof and documentation requirements. It is therefore important that passengers prepare well for their flight and, above all, arrive at the airport on time.
Two things are essential for planning your arrival:
Passengers and meeters & greeters are asked to find out in advance (digital display boards on site, website or app) whether their departure or arrival is in Terminal 1 or Terminal 2. Information on the correct terminal at BER is also provided by the respective airline. All Ryanair flights are handled in Terminal 2.
Basic rules:
Digital airport information
Here you will find help if something goes wrong on your journey.
Help
Questions & answers
Covid-19
Measures and restrictions
Flight irregularities
Delay or cancellation
Baggage policy
Hand luggage and baggage
Problems with baggage
Baggage tracing and damage
Lost item?
Your contacts for lost items
Security control
Tips for a laid-back control
Self-Transfer at the airport
Self-Transfer with VIABER
Terminal opening hours
Staying at the airport overnight
Transport connection
Travel with public transport
Where to park?
Parking near the terminals
Contact
We are happy to help
On site, your central contact points are our airport information in our terminals.
You don't know what to do?
Here you will find support if things don't go as planned on your trip.